Terms of Service
Version 3.0 – Effective 12/18/2025
- 1. Acceptance of Terms
-
By accessing or using any products, software, services, or websites of You Got Listings, Inc. (“YGL”), you agree to be bound by these Terms of Service (“Agreement”), available at all times through https://www.yougotlistings.com/terms. If you do not agree, you may not use the Services. Your continued use after changes are posted constitutes acceptance.
You affirm that you are at least 18 years old, have the authority to enter into this Agreement, and are not prohibited from using the Services under applicable law.
- 2. Definitions
-
For purposes of this Agreement:
- “Services” means the online software platform, applications, websites, products, and related tools and features provided by YGL that allow users to manage, make public, syndicate, and process rental property information, applications, and related information. The Services may also include integrations with third-party providers (such as credit check tools or electronic signature platforms), but YGL is not responsible for those third-party services. The Services do not include brokerage, legal, property management, or fiduciary services.
- “User Data” means any data, property information, descriptions, fees, concessions, images, forms, or other materials uploaded, entered, or otherwise provided by you or on your behalf into the Services.
- “MLS Data” means any data, property information, descriptions, fees, concessions, images, and related materials licensed to YGL from one or more Multiple Listing Services (MLSs) and made available through the Services.
- “YGL Data” means any data, property information, descriptions, fees, concessions, images, forms, or other materials made available to you through the Services that you did not upload or provide, excluding MLS Data. YGL Data includes publicly sourced data aggregated by YGL and content shared or posted by other users. YGL Data remains the property of YGL or the original user (as applicable), and you receive only a limited, revocable license to use YGL Data within the Services for your own professional real estate activities, subject to the restrictions in this Agreement.
- 2A. Billing and Payment
-
Access to certain features or account types may require payment of fees as described on the YGL website or in your account dashboard. By subscribing to or using any paid feature, you authorize YGL (and its payment processor) to charge your designated payment method for all applicable fees on a recurring basis until cancellation.
All fees are non-refundable unless otherwise stated in writing by YGL. You are responsible for maintaining accurate billing information and sufficient funds or credit to process charges.
If any payment is declined, reversed, or not received when due, YGL may suspend or terminate your access to the Services until payment is made in full. Continued non-payment may result in permanent account closure, referral to collections, or legal action to recover outstanding amounts.
YGL reserves the right to change its fees or billing methods upon reasonable notice posted within the Services or sent by email. Your continued use after such notice constitutes acceptance of the updated pricing.
- 2B. Billing Errors; Retroactive Charges
- You agree to pay for all Services and usage-based fees incurred under your account, regardless of whether such fees were correctly invoiced at the time they were incurred. YGL’s failure to bill, delay in billing, or inadvertent omission of any fee does not waive YGL’s right to charge and collect such amounts once identified. Upon notice from YGL, you agree to pay any unbilled or underbilled amounts within the payment period specified on the invoice. YGL may correct any billing error or discrepancy at any time, and such corrections will be reflected on a future invoice.
- 3. Eligibility & Permitted Use
-
The Services are intended solely for use by licensed real estate brokers, agents, property managers, landlords, or related professionals engaged in lawful real estate activities in the United States. You may not use the Services for any unlawful purpose, including activity that would violate any applicable federal, state, or local laws, regulations, licensing requirements, or, to the extent you use MLS-sourced data through the Services, any applicable Multiple Listing Service (MLS) rules.
If you operate in other states, you are likewise solely responsible for compliance with the laws and regulations applicable in those jurisdictions.
You represent and warrant that your use of the Services will comply with all applicable federal, state, and local laws, including but not limited to fair housing, anti-discrimination, consumer protection, and real estate licensing laws.
- 3A. Account Ownership, Administration, and Role Permissions
-
Each account is controlled by a single Admin User, who has full authority over the account, including managing billing, settings, and permissions, creating or removing Manager and Agent Users, and transferring admin rights to another user.
Managers may create or manage additional Managers or Agent Users under the Admin’s authority but cannot assume or transfer account ownership. The Admin User remains responsible for all actions taken under the account, including those by Managers and Agents. Each Manager or Agent who accesses the Services under an account also agrees to comply with this Agreement and is individually responsible for their own actions.
YGL recognizes the current Admin User designated in the Services as the account’s legal owner for all purposes, including billing, data access, and ownership transfer. YGL does not verify or mediate ownership or control disputes; such matters must be resolved internally by the account’s users.
Admin and Manager Users may create or invite additional user accounts only for individuals who are their employees, contractors, or agents acting under their direct supervision and control. Adding unrelated third parties, outside brokers, or any other unaffiliated individuals or entities is prohibited and constitutes unauthorized use of the Services.
By creating or inviting new users, the Admin or Manager represents and warrants that each invited user has authorized the account creation and agrees to be bound by this Agreement. Both the Admin and any Manager who creates or manages user accounts are fully responsible for ensuring that all users they add comply with this Agreement and applicable laws, including real estate licensing, fair housing, privacy, and consumer protection requirements.
YGL is not responsible for verifying the identity, licensing status, or authorization of users created or invited by Admin or Manager Users.
Any acceptance of this Agreement or any other YGL agreement by an Admin User is deemed acceptance on behalf of the entire account, organization, or entity associated with that Admin User. If administrative ownership of the account is later transferred to another user, all previously accepted agreements remain binding on the account, and the new Admin User automatically assumes all associated rights, obligations, and responsibilities without the need for re-acceptance. YGL is not required to obtain additional signatures or confirmations due to changes in account administration.
- 3B. Account Administration and Shared Settings
-
Certain features of the Services allow administrative users—including both the account’s Admin and any Manager Users—to configure settings that affect other users within the same account, such as enabling or disabling features, managing billing, controlling access permissions, or determining how data or content is displayed or shared.
Administrative users may also adjust account-wide settings that influence public presentation or advertising, including the company name shown on listings or advertisements, disclaimers or notices appended to advertisements, and whether listings are automatically advertised or shared on behalf of other users in the account.
Each administrative user (Admin or Manager) is individually responsible for the accuracy, legality, and appropriateness of all configurations they make. By participating in an account, all users acknowledge that such settings may affect the visibility or distribution of their data and consent to those administrative controls.
YGL provides these configuration tools solely for customer convenience and assumes no responsibility or liability for any configuration or setting chosen by an Admin or Manager User, or for any consequences arising from those choices, including the public display or advertising of data resulting from those settings.
If YGL staff assist in configuring account settings at your request, you remain solely responsible for reviewing and approving those configurations before use.
- 3C. Account Credentials, Identity, and Authorized Access
-
Each account is assigned to a single user and may not be shared, transferred, or used by any other person without YGL’s prior written consent. Editing account details such as name, phone number, or email address does not change account ownership or transfer the right to use the account to another individual.
You must ensure that all identifying information associated with your account is accurate, truthful, and corresponds to your own identity and licensing credentials. Any false, incomplete, misleading, or impersonated information, or any reassignment of account access through modified contact details, constitutes a material breach of this Agreement. YGL will treat the individual associated with the login credentials used to create the account as the Admin User, regardless of whether the provided identifying information is accurate or complete, and YGL is not responsible for determining or adjudicating the true identity or authority of any person who accesses an account using valid credentials. Any disputes regarding account ownership or administrative control must be resolved internally among the users of that account.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account, whether or not authorized by you. Account sharing, pooling, or the use of a single set of credentials by multiple individuals is strictly prohibited and may result in suspension or termination of access.
You may access the Services only through YGL’s provided user interface or an approved application programming interface (“API”). The use of any robot, crawler, scraper, bot, script, or similar automated or manual process to log in to, access, copy, extract, or collect data from the Services—whether through public areas or your own account—is strictly prohibited unless expressly authorized by YGL in writing. Providing your credentials or access tokens to any third-party software or service for automated data extraction or redistribution is likewise prohibited and may result in immediate suspension or legal action.
YGL may verify account identity or investigate suspected unauthorized or automated access at any time and may suspend, restrict, or block accounts or IP addresses found to violate these requirements.
- 4. No Legal Advice; No Brokerage Relationship; User Compliance Responsibility
- YGL is not a law firm, a brokerage, or a fiduciary, and nothing in the Services should be construed as legal, financial, or brokerage advice. Any informational materials, templates, or examples provided through the Services are for general informational purposes only and should not be relied upon as a substitute for professional advice. You are solely responsible for your own compliance with all applicable federal, state, and local laws, regulations, licensing requirements, and MLS rules. YGL is not responsible for monitoring or enforcing your compliance.
- 4A. Neutral Platform; No Brokerage or Agency Relationship
-
YGL provides a technology platform to facilitate the marketing and management of real estate information but is not a broker, agent, fiduciary, or representative of any user, landlord, tenant, or other third party.
Use of the Services does not create any agency, partnership, joint venture, or fiduciary relationship between you and YGL.
Accessing, posting, or redistributing any property data—whether created by you or obtained from another source—through the Services does not constitute an offer to provide, or an acceptance of an offer to receive, brokerage or other professional services. Any brokerage relationship, fee arrangement, or contractual obligation must be established independently and directly between the parties through a separate written agreement.
YGL is not a party to, and has no liability for, any agreements, transactions, or relationships between you and any clients, landlords, tenants, or other third parties, even if such interactions occur through the Services.
- 5. User Content, Communications, and Prohibited Activities
-
The Services may include areas where users can upload, post, or share information, including listings, messages, announcements, comments, or other content. You are solely responsible for any content you submit or make available through the Services.
You may not upload, post, transmit, or otherwise distribute any content that is unlawful, misleading, defamatory, discriminatory, obscene, offensive, or unrelated to legitimate leasing activities. This includes content that violates fair-housing, anti-discrimination, consumer-protection, or privacy laws, or that promotes personal advertisements, recruiting, ticket or event sales, political messages, or any other non-leasing business or personal activity.
YGL does not endorse, verify, or assume responsibility for user-generated or third-party content and expressly disclaims all liability arising from it.
YGL reserves the right, in its sole discretion and without notice, to review, remove, or restrict access to any content or communications deemed inaccurate, unlawful, inappropriate, or inconsistent with this Agreement, and to suspend or terminate access to any account involved in such misuse.
If you encounter any content or activity on the Services that you believe may be inaccurate, misleading, discriminatory, infringing, or otherwise unlawful, please report it to legal@yougotlistings.com or through any in-platform reporting feature. YGL reserves the right, but is not obligated, to investigate or take action in response to reported content.
- 6. Data, Accuracy & Responsibility
-
All data and information made available through the Services—including data you upload (“User Data”) and data obtained from other users, MLS feeds, publicly available sources, or entered by YGL staff at your request (“YGL Data”)—are provided on an “as is” and “as available” basis.
YGL does not verify or guarantee the accuracy, completeness, legality, or timeliness of any such data and expressly disclaims all responsibility and liability arising from any errors, omissions, or reliance on that data.
You remain solely responsible for the accuracy and legality of your own User Data and for reviewing and confirming the accuracy of any data entered or processed on your behalf.
- 6A. Reporting & Analytics
-
You grant YGL a non-exclusive, worldwide, royalty-free license to use, process, and analyze your User Data in de-identified or aggregated form for the purpose of generating reports, analytics, usage insights, product improvements, and other operational or business purposes.
YGL will not disclose your User Data in a manner that identifies you, your clients, or your properties without your prior consent, except as otherwise permitted under this Agreement or required by law.
This license survives termination of this Agreement to the extent necessary for YGL to maintain historical business records and analytics.
- 6B. MLS Data
-
Ownership. All rights, titles, and interests in and to MLS Data is owned by the respective MLS and/or its licensors. YGL does not claim ownership of MLS Data. You may access and use MLS Data only as enabled through the Services and solely for your professional real estate activities in compliance with all applicable MLS rules and regulations. You may not copy, redistribute, scrape, or otherwise use MLS Data except as expressly permitted by the applicable MLS and by law.
User Obligations. You are solely responsible for ensuring that your use of MLS Data complies with all applicable MLS rules, regulations, and agreements, including restrictions on display, distribution, advertising, and retention. Any violation of MLS requirements may result in suspension or termination of access to MLS Data and/or the Services.
- 7. Public Distribution & Syndication
-
If you choose to make publicly your property information or to syndicate through the Services, you grant YGL a worldwide, non-exclusive, royalty-free license to distribute, display, and transmit that property information, in whole or in part, through the Services and to YGL’s syndication partners.
YGL may remove or edit any public property information at its discretion and does not guarantee that syndication partners will accept, display, or retain your property information. YGL doesn’t control, and is not responsible for, third-party policies or display practices.
YGL doesn’t verify, guarantee, or warrant the accuracy, timeliness, or completeness of any made public property information, whether provided directly by you, another user, or a third-party source. YGL isn’t liable for any errors, omissions, changes, or delays in syndicated property information, regardless of origin.
- 7A. Restrictions on Redistribution of YGL Data
- You may not sell, license, sublicense, distribute, or otherwise make available any YGL Data to any third party without YGL’s prior written consent.
- 7B. License and Prohibited Use of YGL Data
-
Access to YGL Data is provided under a limited, revocable, non-exclusive, non-transferable license solely for your internal business use in connection with your professional real-estate activities through the Services. You acquire no ownership or proprietary rights in any YGL Data, which remains the property of YGL, the originating user, or the applicable data licensor (such as an MLS).
Except as expressly permitted in this Agreement, you may not use, copy, distribute, sublicense, display, or otherwise make available any YGL Data for the purpose of creating, operating, or providing any separate product, platform, or service, or for republication, redistribution, resale, data scraping, or powering any competing or third-party services without YGL’s prior written consent.
Any unauthorized use of YGL Data constitutes a material breach of this Agreement and may result in immediate suspension or termination of your account and legal action.
- 8. Third-Party Services & Integrations
- The Services may integrate with or link to third-party tools (e.g., credit check providers, form-signing platforms, MLS feeds). YGL isn’t responsible for any acts, omissions, or policies of such third parties. Your use of third-party services is subject to their separate terms and conditions.
- 8A. Credit Reporting & Online Applications
-
YGL provides tools that allow brokers and property managers to collect rental application information and, where available, obtain consumer credit reports through integrated third-party services. These tools are offered solely for convenience. YGL is not a party to any application process, does not review or verify submitted materials or credit data, and assumes no obligations under the Fair Credit Reporting Act (FCRA) or similar laws.
Users are solely responsible for obtaining proper consent, complying with the FCRA, and following all other applicable laws governing application fees, disclosures, data privacy, and anti-discrimination requirements.
- 8B. API Access
- Access to YGL’s application programming interfaces (“APIs”) may be provided to certain account types, subject to YGL’s separate API Agreement, available at all times through https://www.yougotlistings.com/api-agreement. Use of the APIs is governed exclusively by that API Agreement, which must be accepted prior to any API access. In the event of a conflict between this Agreement and the API Agreement, the API Agreement controls with respect to your API use.
- 9. Disclaimer of Warranties
- Except as expressly stated in this Agreement, YGL provides the Services “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied. YGL specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- 10. Limitation of Liability
-
To the fullest extent permitted by law, YGL and its officers, directors, employees, and agents is not responsible for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, data, or goodwill, arising from or relating to your use of the Services, even if YGL has been advised of the possibility of such damages.
YGL isn’t responsible for any loss, corruption, or deletion of data, or for any damages resulting from software bugs, errors, interruptions, or other technical issues, even if foreseeable. You are responsible for maintaining backup copies of all data you store or transmit through the Services.
YGL doesn’t guarantee the accuracy, completeness, legality, or usefulness of any information provided directly by YGL through the Services, and is not responsible for any reliance placed on such information.
To the maximum extent permitted by law, YGL’s total cumulative liability for all claims under this Agreement shall not exceed the greater of (a) the total fees paid by Client to YGL for API access in the twelve (12) months preceding the claim, or (b) five hundred dollars ($500).
- 11. Indemnification
-
You agree to cover any losses if YGL, its officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
- Your violation of this Agreement or applicable law;
- Your User Data or use of user-provided forms;
- Any transaction or relationship between you and your clients, landlords, tenants, or other third parties.
- 12. Arbitration; Class Action Waiver
-
Except where prohibited by applicable state law, any dispute, claim, or controversy arising out of or relating to this Agreement or the Services will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules.
Carve-outs:
This arbitration clause does not apply to:- Claims that may be brought in small claims court;
- Claims in states that restrict or prohibit mandatory arbitration in certain consumer or small business contracts (e.g., portions of California, Massachusetts, New York law). In such states, this clause applies only to the extent permitted by law.
Class Action Waiver:
To the fullest extent permitted by law, you agree to bring claims against YGL only in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. If this waiver is found unenforceable, any class or representative claims must be brought in court, not arbitration. - 13. Governing Law & Jurisdiction
-
This Agreement will be governed by and construed in accordance with the laws of the State of Delaware, even if other states have different laws.
Unless stated otherwise in the Arbitration Agreement, you agree that if there's ever a disagreement about the Services that is not subject to arbitration, it will be handled in the state or federal courts located in New Castle County, Delaware, and you irrevocably agree to handle disputes in those courts.
- 14. Termination
- YGL reserves the right, in its sole discretion, to suspend or terminate your account and/or remove any property information or other content for any reason, including violation of this Agreement or applicable law, without prior notice. Upon termination, YGL may delete your data in accordance with its data-retention policy and is not required to maintain or provide access thereafter.
- 15. Miscellaneous
-
- Severability: If any provision is found unenforceable, the remaining provisions remain in full force and effect.
- Survival: The sections relating to indemnification, disclaimers, limitations of liability, license grants, intellectual property rights, governing law, and arbitration/class action waiver survive termination.