Terms of Service

By accessing or using any products, software, services, or websites of You Got Listings, Inc. (“YGL”), you agree to be bound by these Terms of Service (“Agreement”), available at all times through https://www.yougotlistings.com/terms. If you do not agree, you may not use the Services. Your continued use after changes are posted constitutes acceptance.

You affirm that you are at least 18 years old, have the authority to enter into this Agreement, and are not prohibited from using the Services under applicable law.

Your use of the Services is also subject to YGL’s Privacy Policy, available at https://www.yougotlistings.com/privacy-policy, which describes how YGL collects, uses, shares, stores, and protects personal information.

By accessing or using the Services, you acknowledge that YGL may collect, use, process, disclose, and retain personal information as described in the Privacy Policy and this Agreement, including information submitted by or about account users, tenants, applicants, guarantors, occupants, leads, landlords, property owners, property managers, brokers, agents, and other individuals who interact with the Services.

In the event of a conflict between this Agreement and the Privacy Policy, this Agreement governs with respect to your contractual obligations to YGL, while the Privacy Policy governs YGL’s handling of personal information, except where a more specific consent, disclosure, authorization, or feature-specific term applies.

For purposes of this Agreement:

• “Services” means the online software platform, applications, websites, products, and related tools and features provided by YGL that allow users to manage, publish, publicly display, syndicate, share, access, organize, and process rental property information, lead information, applications, documents, communications, showing information, property-access information, and related information. The Services may also include integrations with third-party providers, such as credit-check tools, background-check providers, payment processors, electronic-signature platforms, MLS feeds, or other third-party services, but YGL is not responsible for those third-party services. The Services do not include brokerage, legal, property management, or fiduciary services.
• “User Data” means any data, property information, listing information, descriptions, fees, concessions, images, photographs, videos, documents, forms, applications, lease materials, showing instructions, access instructions, tenant information, applicant information, guarantor information, occupant information, communications, account settings, or other materials uploaded, entered, submitted, transmitted, provided, authorized, approved, configured, or otherwise made available by you or on your behalf through the Services. User Data includes information that you provide to YGL for entry, import, processing, updating, or management on your behalf, including information provided through email, shared documents, listing sheets, websites, password-protected sources, feeds, or other sources as part of a data-entry, import, update, or support service.
• “MLS Data” means any data, property information, descriptions, fees, concessions, images, and related materials licensed to YGL from one or more Multiple Listing Services (MLSs) and made available through the Services.
• “YGL Data” means any data, property information, listing information, descriptions, fees, concessions, images, forms, documents, communications, or other materials made available to you through the Services that you did not upload, enter, submit, provide, authorize, or make available, excluding MLS Data. YGL Data includes publicly sourced data gathered, compiled, processed, formatted, enhanced, or aggregated by YGL from public websites, public feeds, public records, publicly available listing sources, or other publicly available sources. YGL Data also includes content, listings, documents, and other information shared, posted, or made available by other users or third-party listing sources through the Services. YGL Data remains the property of YGL, the original user, the original source, or the applicable rights holder, as applicable, and you receive only a limited, revocable license to use YGL Data within the Services for your own professional real estate activities, subject to the restrictions in this Agreement.
• “Admin User” means the user designated within the Services as the account’s administrator, primary account contact, or account owner for purposes of YGL’s account administration, billing, permissions, communications, cancellation, and account-control processes. YGL may rely on the Admin User designation shown in the Services and is not responsible for determining whether the Admin User has any separate legal, corporate, employment, ownership, agency, or contractual authority outside the Services.
• “Manager User” means an Account User who has been granted manager-level permissions within the Services by the Admin User or by another authorized Manager User. Manager Users may have access to administrative, user-management, billing-related, listing-management, data-management, reporting, or account-configuration features to the extent enabled by the Services. A Manager User is not the owner of the account and may not cancel the account, transfer account ownership, designate a new Admin User, or take any other action reserved to the Admin User unless the Services expressly permit it or YGL approves it.
• “Agent User” means an Account User who has been granted Agent privileges within the Services. An Agent User’s access is determined by the specific permissions, settings, and feature access enabled for that user. An Agent User may be a real estate broker, real estate salesperson, leasing agent, assistant, employee, contractor, administrator, staff member, or other individual authorized by the Admin User or a Manager User to access the account. The term “Agent User” refers only to a user-access category within the Services and does not mean that YGL has verified the user’s licensing status, employment status, agency relationship, brokerage relationship, authority, or legal role. Agent Users do not have account ownership, account-cancellation, account-transfer, or Admin User authority unless separately designated as the Admin User through the Services or by YGL.
• “Account User” means any individual who accesses or uses the Services through, under, or in connection with an Account, including any Admin User, Manager User, Agent User, employee, contractor, or other individual provided with login access, permissions, credentials, or access rights under that Account. Account Users do not include tenants, applicants, guarantors, occupants, leads, or other individuals who access only limited tenant-facing, applicant-facing, guarantor-facing, occupant-facing, showing, document, payment, credit-reporting, screening, or communication features unless they are also provided account-level login access.
• “Account” means the YGL account, workspace, subscription, database, or account environment through which an Admin User and Account Users access the Services.
• “Tenant” means an individual who currently occupies a residential property and who is represented by the applicable landlord, broker, or property manager as having an active lease or rental agreement for that property. Tenant status is determined solely by the landlord, broker, or property manager associated with the property, and YGL does not independently verify the existence or validity of any lease.
• “YGL Related Parties” means YGL’s officers, directors, employees, contractors, agents, affiliates, successors, assigns, service providers, technology providers, payment processors, integrated third-party providers, and other third parties involved in providing, operating, supporting, processing, hosting, securing, or facilitating the Services.
• “Limited Individual User” means a tenant, prospective tenant, applicant, guarantor, occupant, lead, or other individual who accesses only limited tenant-facing, applicant-facing, guarantor-facing, occupant-facing, showing, document, payment, credit-reporting, screening, electronic-signature, communication, or transaction-specific features made available through the Services, and who is not provided account-level login access as an Account User.

Access to certain features, account types, subscriptions, usage-based services, transaction-based services, or other paid features may require payment of fees as described on the YGL website, in your account dashboard, in the Account Billing page, in an invoice, or otherwise communicated by YGL. By subscribing to, enabling, accessing, or using any paid feature or paid account type, you authorize YGL and its payment processor to charge the payment method associated with your account for all applicable subscription fees, usage-based fees, transaction fees, taxes, and other charges incurred under your account.

The Admin User is responsible for maintaining accurate billing information and a valid payment method with sufficient funds or available credit to process all charges. The Admin User is also responsible for all fees, charges, taxes, and usage incurred under the account, including fees incurred by Manager Users, Agent Users, employees, contractors, or anyone accessing or using the Services through the account.

Subscription fees are charged on a recurring basis until the account is cancelled in accordance with this Section. Usage-based fees, transaction-based fees, and other non-subscription charges may be charged when incurred, on a recurring invoice, at the end of a billing period, before cancellation, or at such other time as YGL determines.

Cancellation may be performed only by the account’s Admin User through the Account Billing page or other cancellation process made available by YGL within the Services. Cancellation does not require contacting YGL personnel unless YGL expressly requires otherwise for a particular account or service.

When cancellation is requested, YGL may automatically charge the payment method associated with the account for all accrued and outstanding subscription fees, usage-based fees, transaction-based fees, taxes, and other charges incurred under the account through the date of cancellation. If the payment is successfully processed, cancellation is effective immediately once completed through the Services. Upon cancellation, access to paid features may be disabled immediately, and YGL is not required to provide continued access through the end of any billing period.

If the payment method associated with the account is declined, fails, is unavailable, is reversed, is disputed, or cannot be charged for any reason, YGL may suspend, restrict, expire, or terminate the account and may remove or disable the payment method associated with the account. In such circumstances, cancellation may not be fully processed through the normal cancellation workflow, but YGL is not required to continue providing paid access, and any unpaid balance remains due and payable.

Cancellation, expiration, suspension, or termination of an account does not relieve the Admin User of responsibility for any subscription fees, usage-based fees, transaction-based fees, taxes, or other charges incurred before cancellation, expiration, suspension, or termination. YGL may continue to invoice, charge, collect, or pursue recovery of any outstanding amounts to the fullest extent permitted by law.

All fees and charges are non-refundable unless otherwise stated in writing by YGL. Cancellation, expiration, suspension, or termination does not entitle you to a refund, credit, or prorated adjustment for any unused portion of a subscription period, paid feature, usage-based service, transaction-based service, or other charge.

YGL may determine, calculate, collect, and charge any applicable taxes, including sales, use, excise, digital-service, value-added, goods-and-services, gross-receipts, or similar transaction taxes, duties, assessments, or governmental charges, based on the type of service, account location, billing location, user location, transaction location, tax rules, or other information available to YGL. Taxes, if applicable, are in addition to stated fees and are the responsibility of the account.

If any payment is declined, reversed, disputed, charged back, or not received when due, YGL may suspend, restrict, expire, or terminate access to the Services until payment is made in full. Continued non-payment may result in permanent account closure, referral to collections, reporting to payment processors or fraud-prevention services, or legal action to recover outstanding amounts.

If an account expires, is suspended, or remains unpaid because the payment method on file fails, any unpaid balance that remains outstanding for more than thirty (30) days may accrue a late charge at the rate of one and one-half percent (1.5%) per month, or the maximum amount permitted by applicable law, whichever is less. Late charges may be calculated from the original due date until paid in full. You agree to reimburse YGL for reasonable costs of collection, including collection agency fees, court costs, and reasonable attorneys’ fees, to the extent permitted by applicable law.

YGL reserves the right to change its fees, taxes, billing methods, billing frequency, cancellation process, or payment requirements upon reasonable notice posted within the Services, displayed in the account dashboard, shown on the Account Billing page, sent by email, or otherwise communicated by YGL. Your continued use of the Services after such notice constitutes acceptance of the updated fees, billing methods, and payment requirements.

You agree to pay for all Services, subscriptions, usage-based fees, transaction-based fees, taxes, and other charges incurred under your account in accordance with the pricing, account settings, invoices, order terms, feature terms, usage rules, or other fee disclosures applicable at the time the charges were incurred, regardless of whether such amounts were correctly invoiced or charged at that time.

YGL’s failure to bill, delay in billing, inadvertent omission of a charge, billing-system error, pricing calculation error, invoice error, tax calculation error, or other billing discrepancy does not waive YGL’s right to charge and collect amounts that were validly incurred under the applicable pricing, account settings, invoices, order terms, feature terms, usage rules, or other fee disclosures in effect at the time of use.

Upon notice from YGL, you agree to pay any unbilled, underbilled, or incorrectly billed amounts within the payment period specified on the invoice or notice. YGL may correct billing errors or discrepancies and reflect such corrections on a future invoice, account statement, billing page, or charge to the payment method associated with your account.

This Section does not authorize YGL to impose new fees retroactively, increase previously disclosed fees retroactively, or charge amounts that were not disclosed, authorized, or otherwise validly incurred under the applicable pricing, account settings, invoices, order terms, feature terms, usage rules, or other fee disclosures in effect at the time of use.

The Services are intended primarily for use by licensed real estate brokers, agents, property managers, landlords, and related professionals engaged in lawful real estate activities in the United States.

Certain limited features of the Services may be made available to Limited Individual Users for purposes such as submitting information, completing rental forms, authorizing credit or background checks, signing documents, receiving communications, requesting or confirming showings, making payments, or otherwise interacting with an Account User or with YGL in connection with a rental-related workflow.

Limited Individual Users are not Account Users unless they are also provided account-level login access. Their access to and use of tenant-facing, applicant-facing, guarantor-facing, occupant-facing, showing, document, payment, credit-reporting, screening, electronic-signature, SMS, communication, or transaction-specific features may be governed by separate terms, disclosures, authorizations, or consents accepted in connection with those features.

This Agreement primarily governs Account Users and account-level use of the Services. Nothing in this Agreement makes a Limited Individual User responsible for account-level billing, account administration, listing data, account settings, user management, syndication settings, or other obligations that apply only to Account Users.

Except for such limited individual-facing features, the Services are not intended for general consumer use. YGL may restrict, suspend, or terminate access to any person or account that uses the Services for an unauthorized, unlawful, or improper purpose.

You may not use the Services for any unlawful purpose, including activity that would violate any applicable federal, state, or local laws, regulations, licensing requirements, or, to the extent you use MLS-sourced data through the Services, any applicable Multiple Listing Service (MLS) rules.

If you operate in other states, you are likewise solely responsible for compliance with the laws and regulations applicable in those jurisdictions.

You represent and warrant that your use of the Services will comply with all applicable federal, state, and local laws, including but not limited to fair housing, anti-discrimination, consumer protection, privacy, data security, landlord-tenant, broker-fee, application-fee, security-deposit, advertising, telemarketing, electronic signature, credit reporting, and real estate licensing laws.

Each account is controlled by a single Admin User. For purposes of the Services, YGL will treat the Admin User designated in the Services as the account owner of record and the person authorized to control the account, including the account’s billing, settings, permissions, account data, access to User Data, users, feature access, administrative rights, and account communications. This administrative designation does not determine ownership of any underlying User Data, intellectual property, personal information, tenant information, applicant information, guarantor information, occupant information, listing information, documents, or other materials, and does not require YGL to resolve any ownership, employment, corporate, agency, brokerage, or contractual dispute outside the Services.

YGL may rely exclusively on the current Admin User designated in the Services as the person authorized to control, manage, modify, access, export, transfer, restrict, suspend, cancel, or make decisions regarding the account and account-level access to User Data, settings, billing information, users, permissions, and feature access associated with the account. YGL has no obligation to communicate with, take instructions from, provide access to, or obtain consent from any other person or entity regarding the account unless YGL determines otherwise in its sole discretion or is required to do so by applicable law.

As between YGL and any user, employee, contractor, agent, manager, brokerage, company, landlord, property owner, property manager, office, organization, business partner, former employee, former contractor, former owner, client, or other third party, the Admin User shown in the Services is deemed to have full authority to control the account within the Services and to make account-level decisions regarding access to User Data, account settings, billing, users, permissions, feature access, and account-related rights within the Services.

YGL is not responsible for determining, verifying, investigating, or adjudicating whether the Admin User has separate legal, corporate, employment, contractual, ownership, agency, partnership, fiduciary, management, brokerage, business, data-ownership, or other authority outside the Services. Any dispute regarding account ownership, business ownership, company ownership, employment authority, contractual rights, corporate authority, data ownership, administrative rights, user access, or the right to control or receive account data must be resolved solely between the disputing parties, privately or through appropriate legal process, and not through YGL.

Unless and until the Admin User is changed through the administrative tools made available by the Services, by YGL in its sole discretion, or pursuant to legal process that YGL determines is sufficient, YGL may continue to rely on the then-current Admin User as the sole person authorized to control the account. YGL is not liable for following the instructions of the Admin User, refusing to follow instructions from any other person, declining to participate in an account-ownership or data-ownership dispute, or requiring disputing parties to resolve their dispute outside the Services.

Manager Users may create or manage additional Manager Users or Agent Users under the Admin User’s authority but cannot assume or transfer account ownership unless they are made the Admin User through the Services or by YGL. The Admin User remains responsible for all actions taken under the account, including actions by Manager Users, Agent Users, employees, contractors, or anyone accessing the Services through the account. Each Manager User or Agent User who accesses the Services under an account also agrees to comply with this Agreement and is individually responsible for their own actions.

Admin Users and Manager Users may create additional user accounts only for individuals who are their employees, contractors, agents, assistants, staff members, or other individuals acting under their authorization, supervision, or control. Adding unrelated third parties, outside brokers, or any other unaffiliated individuals or entities is prohibited and constitutes unauthorized use of the Services.

This restriction applies only to creating, or maintaining individual user logins under the same account. It does not prohibit the use of Services features that are expressly designed to share, display, transmit, syndicate, or make available listings, documents, communications, showing information, access instructions, or other information to users associated with other YGL accounts, connected accounts, listing recipients, syndication partners, applicants, tenants, occupants, or other third parties, as permitted by the Services and this Agreement.

By creating new users, the Admin User or Manager User represents and warrants that each user has authorized the account creation and agrees to be bound by this Agreement. Both the Admin User and any Manager User who creates or manages user accounts are fully responsible for ensuring that all users they add comply with this Agreement and applicable laws, including real estate licensing, fair housing, privacy, consumer protection, and data security requirements.

YGL is not responsible for verifying the identity, licensing status, employment status, corporate authority, or authorization of users created by Admin Users or Manager Users.

Acceptance of this Agreement or any other YGL agreement by the Admin User is effective for the account and governs all access to and use of the account and the Services by the Admin User and all Account Users. The Admin User is responsible for ensuring that all Account Users comply with this Agreement and any other terms, policies, disclosures, or feature-specific requirements applicable to the account.

For purposes of YGL’s account administration, billing, permissions, communications, cancellation, account-control processes, and enforcement of this Agreement, YGL may rely on the Admin User’s acceptance, instructions, settings, approvals, and account activity as controlling with respect to the account.

Nothing in this Section requires YGL to determine whether the Admin User has authority to bind any separate company, brokerage, office, employer, landlord, property owner, management company, organization, client, or other third party outside the Services. If the Admin User uses the Services on behalf of or in connection with any such person or entity, the Admin User represents that the Admin User has all authority necessary to do so, and the Admin User remains responsible to YGL for the account unless YGL expressly agrees otherwise in writing.

If administrative control of the account is later transferred to another user, all previously accepted agreements, settings, obligations, fees, permissions, and account configurations remain effective for the account, and the new Admin User assumes responsibility for the account from the time of transfer without requiring YGL to obtain additional signatures or confirmations.

Certain features of the Services allow the Admin User and Manager Users, to the extent enabled by the Services, to configure account-level or account-wide settings that affect other users within the same Account, including settings related to feature access, user permissions, billing-related information, listing management, data management, reporting, public presentation, advertising, syndication, sharing, communications, and account configuration.

Admin-only actions, including account cancellation, account ownership transfer, designation of a new Admin User, and any other action reserved to the Admin User, are governed by Section 3A.

Administrative users may adjust account-wide settings that influence how data, listings, documents, communications, or other content is displayed, shared, advertised, syndicated, transmitted, or made available through the Services, including company names, listing attribution, public-facing information, disclaimers, notices, marketing settings, syndication settings, sharing settings, and other account configurations.

Each Admin User or Manager User who configures, approves, or changes account settings is responsible for the accuracy, legality, appropriateness, and consequences of those settings. By participating in an Account, Account Users acknowledge that account-level settings may affect the visibility, distribution, display, sharing, syndication, transmission, or use of their data, listings, documents, communications, and other content through the Services.

YGL provides account-configuration tools solely as technology tools for customer convenience and assumes no responsibility or liability for any configuration, setting, approval, selection, instruction, or account-wide choice made by an Admin User or Manager User, or for any consequences arising from those choices.

If YGL staff assist in configuring account settings at your request, you remain solely responsible for reviewing, approving, and confirming the accuracy, legality, and appropriateness of those configurations before use. Account settings, account-wide configurations, feature access, public-facing displays, syndication settings, sharing settings, payment settings, disclosure settings, and other configuration choices remain subject to YGL’s compliance controls and feature-restriction rights under Section 4B.

Each individual user login, username, password, credential, or access method is assigned to a single individual and may not be shared, transferred, reassigned, or used by any other person without YGL’s prior written consent. Account sharing, credential sharing, pooling, or the use of a single set of login credentials by multiple individuals is strictly prohibited and may result in suspension or termination of access.

For clarity, this Section applies to individual user credentials and login access. It does not prevent the Admin User from transferring administrative control of the account as permitted through the Services or by YGL. Any transfer of administrative control affects who may administer the account within the Services, but does not permit users to share, transfer, or reassign individual login credentials.

Editing user profile information, account details, name, phone number, email address, or other contact information does not by itself transfer ownership, administrative control, authorization, employment status, licensing status, or the right to use any account or user login. Any change in Admin User status must occur through the administrative tools provided by the Services or otherwise be approved by YGL.

You must ensure that all identifying information associated with your individual user login, and any account information you are authorized to enter or manage, is accurate, truthful, current, and corresponds to your own identity and licensing credentials where applicable. Any false, incomplete, misleading, outdated, or impersonated information, or any attempt to reassign access through modified contact details, constitutes a material breach of this Agreement.

YGL may rely on the user credentials and Admin User designation shown in the Services when determining account access, account control, billing authority, permissions, and communications. YGL is not responsible for determining or adjudicating the true identity, employment status, corporate authority, licensing status, ownership interest, or legal rights of any person who accesses the Services using valid credentials. Any disputes regarding account ownership, administrative control, employment authority, company authority, or access rights must be resolved internally by the applicable users or organization.

You are responsible for maintaining the confidentiality and security of your login credentials and for all activities that occur under your individual user login, whether or not authorized by you. The Admin User is responsible for account-level activity and use of the account as provided in this Agreement. You must promptly notify YGL if you believe your credentials have been lost, stolen, compromised, shared, misused, or accessed without authorization.

You may access the Services only through YGL’s provided user interface or an approved application programming interface (“API”). The use of any robot, crawler, scraper, bot, script, or systematic manual data extraction or any automated process to log in to, access, copy, extract, harvest, or collect data from the Services—whether through public areas, your own account, or another user’s account—is strictly prohibited unless expressly authorized by YGL in writing. Providing your credentials, access tokens, cookies, session information, or other access methods to any third-party software or service for automated data extraction, scraping, redistribution, or unauthorized access is likewise prohibited and may result in immediate suspension or legal action.

YGL may verify account identity, investigate suspected unauthorized access, investigate suspected automated access, require updated account information, require credential resets, restrict access, suspend users, suspend accounts, block IP addresses, or take other protective measures if YGL believes that any credential, user login, account, or access method has been misused, compromised, shared, transferred, automated, or used in violation of this Agreement.

Any account type, user role, permission level, listing-source label, listing-feed label, provider type, data-source category, account classification, user classification, property-related label, or similar designation shown, selected, assigned, or used within the Services is provided solely for operational, administrative, organizational, display, workflow, billing, permission, compliance, or data-management purposes.

YGL does not represent, warrant, verify, or determine that any such label or designation accurately reflects any person’s or entity’s actual legal status, licensing status, ownership interest, agency relationship, brokerage relationship, contractual authority, listing authority, advertising authority, showing authority, compensation right, transaction authority, or other legal right or obligation.

Operational labels and designations do not create, prove, confirm, or imply any brokerage relationship, agency relationship, representation relationship, listing agreement, management agreement, cooperation agreement, compensation agreement, referral arrangement, fee-sharing arrangement, ownership right, advertising authorization, showing authorization, application-submission right, property-access right, contractual relationship, fiduciary duty, or other legal right or obligation. The neutral-platform and no-relationship provisions in Section 4A apply to all such labels and designations.

You are solely responsible for determining whether any person, entity, account, listing source, listing feed, provider, user, or other party has the legal status, license, authority, ownership rights, contractual rights, permissions, consents, and approvals necessary for any listing, advertisement, showing, application, lease, fee, compensation, communication, document, data, or transaction-related activity.

YGL may create, modify, rename, merge, remove, reclassify, or display account types, user roles, permission levels, listing-source labels, listing-feed labels, provider types, data-source categories, account classifications, user classifications, property-related labels, or similar designations at any time for operational, administrative, compliance, product, billing, data-management, or display purposes, without creating any representation, warranty, duty, or liability regarding the legal status, authority, rights, permissions, relationships, or obligations of any user, account, listing source, listing feed, provider, or third party.

YGL is not a law firm, a brokerage, or a fiduciary, and nothing in the Services should be construed as legal, financial, or brokerage advice. Any informational materials, templates, or examples provided through the Services are for general informational purposes only and should not be relied upon as a substitute for professional advice. You are solely responsible for your own compliance with all applicable federal, state, and local laws, regulations, licensing requirements, and MLS rules. YGL is not responsible for monitoring or enforcing your compliance.

YGL provides a technology platform that allows users to manage, access, organize, display, share, advertise, syndicate, and process rental property information and related materials. YGL is not a real estate broker, salesperson, agent, landlord, property manager, leasing agent, fiduciary, representative, referral source, application reviewer, credit decision-maker, or party to any rental transaction.

Use of the Services does not create any agency, partnership, joint venture, fiduciary, brokerage, referral, cooperation, compensation, fee-sharing, employment, representation, or contractual relationship between you and YGL.

Accessing, posting, uploading, entering, viewing, receiving, sharing, redistributing, responding to, communicating about, syndicating, displaying, advertising, or otherwise interacting with any listing, property information, communication, document, application, lease, showing request, showing instruction, fee field, compensation field, broker note, or other content through the Services does not by itself create any brokerage, agency, representation, referral, cooperation, compensation, commission, fee-sharing, fiduciary, contractual, or other legal relationship between users or between any user and any landlord, broker, agent, property manager, tenant, applicant, property owner, listing provider, or other third party.

Access to listing information through the Services does not by itself grant any right to advertise, market, syndicate, display, share, show, access, enter, lease, negotiate, submit applications for, collect fees for, claim compensation for, or otherwise use a property listing. Any such rights, permissions, authorizations, relationships, obligations, or compensation arrangements are determined solely by the applicable users, applicable law, MLS rules, listing-source requirements, and any separate agreements entered into directly between the applicable parties.

Any brokerage relationship, agency relationship, representation agreement, listing agreement, advertising authorization, showing authorization, cooperation agreement, referral arrangement, compensation arrangement, fee agreement, commission agreement, fee-sharing arrangement, tenant-representation agreement, landlord-representation agreement, or other contractual obligation must be established independently and directly between the applicable parties. YGL does not create, verify, approve, enforce, guarantee, or participate in any such relationship, agreement, authorization, or obligation.

Any listing-related fee, commission, compensation, concession, co-brokerage, cooperation, referral, or other compensation information displayed, entered, selected, transmitted, stored, published, syndicated, exported, or otherwise made available through the Services is provided solely by users or third-party listing sources. Any display, transmission, storage, publication, syndication, export, or other handling of such information through the Services is a user-configured data-entry, display, communication, or technology function only.

YGL does not independently set, recommend, negotiate, require, collect, hold, distribute, split, guarantee, endorse, validate, approve, verify, advertise, or enforce broker fees, commissions, referral fees, fee-sharing arrangements, concessions, or other compensation between users or between any user and any landlord, tenant, applicant, broker, agent, property manager, property owner, or other third party.

No fee, compensation, concession, disclosure, payment field, listing field, broker note, compensation field, or other information displayed, transmitted, stored, published, syndicated, exported, or otherwise made available through the Services should be interpreted as a statement by YGL that any tenant, applicant, landlord, broker, agent, property manager, property owner, or other party is required or permitted to pay any amount, or that any amount is lawful, properly categorized, properly disclosed, collectible, refundable, payable by a particular party, or compliant with broker-fee, application-fee, security-deposit, consumer-protection, landlord-tenant, real estate licensing, MLS, or other applicable laws, rules, regulations, agreements, or obligations.

You are solely responsible for determining whether you have been properly engaged by, contracted with, authorized by, or appointed to act for any landlord, tenant, applicant, property owner, property manager, broker, agent, or other party. You are also solely responsible for determining whether you may lawfully advertise a listing, show a property, collect a fee, receive compensation, share compensation, pay compensation, disclose compensation, negotiate on behalf of any party, screen an applicant, submit an application, or otherwise participate in any rental transaction.

You may not use the Services to create, imply, advertise, demand, collect, charge, shift, split, or facilitate any broker fee, commission, referral fee, application fee, screening fee, move-in fee, compensation arrangement, or other charge in violation of applicable law, MLS rules, consumer-protection requirements, landlord-tenant laws, real estate licensing laws, broker-fee laws, application-fee laws, security-deposit laws, fair-housing laws, or any agreement or obligation applicable to you.

You may not use the Services to state or imply that any tenant, applicant, landlord, property owner, broker, agent, property manager, or other party is required to work with, compensate, contact, apply through, submit materials through, or otherwise engage any particular broker, agent, user, or third party unless that statement is accurate, lawful, properly authorized, and supported by a valid agreement outside the Services.

If you make a listing, property information, document, showing instruction, access instruction, fee field, compensation field, broker note, or other content available through the Services, including to users associated with other YGL accounts, you represent and warrant that you possess all rights, permissions, licenses, authority, consents, and approvals necessary to do so, and that such content and your use of the Services comply with all applicable laws, MLS rules, listing-source requirements, agreements, and third-party rights.

YGL is not responsible for determining whether any listing, listing source, broker, agent, landlord, property manager, property owner, tenant, applicant, fee, compensation field, advertising activity, showing activity, application process, screening activity, lease transaction, or rental transaction complies with applicable law or any agreement between third parties.

YGL is not a party to, and has no responsibility or liability for, any agreements, negotiations, representations, authorizations, advertisements, listings, showings, applications, leases, fees, commissions, compensation, referrals, concessions, payments, disputes, transactions, or relationships between users or between any user and any landlord, tenant, applicant, broker, agent, property manager, property owner, listing provider, MLS, listing source, syndication partner, or other third party, even if such interactions occur through, relate to, or are facilitated by the Services.

The disclaimers, limitations, and responsibility allocations in this Section 4A apply throughout this Agreement to all listings, listing data, YGL Data, User Data, operational labels, account settings, listing feeds, cross-account listing features, syndication features, advertising features, showing features, application features, document features, payment features, communication features, fee fields, compensation fields, tenant-facing features, applicant-facing features, guarantor-facing features, occupant-facing features, and other workflows made available through the Services, except where a more specific provision of this Agreement or applicable feature-specific terms expressly controls.

YGL may modify, restrict, suspend, disable, remove, rename, reclassify, limit, condition, or refuse to provide any account setting, feature, workflow, field, label, disclosure, notice, payment option, syndication option, listing-feed option, cross-account listing feature, advertising option, showing option, application option, document option, electronic-signature option, credit-reporting option, screening option, communication option, API function, export function, website, widget, integration, or other Service component if YGL believes, in its sole discretion, that doing so is appropriate for legal compliance, regulatory compliance, consumer protection, data security, privacy, safety, platform integrity, third-party provider requirements, MLS requirements, listing-source requirements, risk management, operational needs, or the protection of YGL, users, Limited Individual Users, listing sources, syndication partners, or third parties.

YGL may apply such controls differently based on jurisdiction, property location, account location, billing location, user location, transaction location, account type, user role, listing source, listing-feed type, provider type, data-source category, feature type, payment type, transaction type, property type, third-party provider requirement, MLS requirement, listing-source requirement, applicable law, regulatory guidance, enforcement risk, complaint history, account activity, or other information available to YGL.

YGL may require additional acknowledgments, attestations, certifications, disclosures, notices, consents, confirmations, documentation, settings, workflow steps, or feature-specific terms before allowing access to or continued use of any feature, account setting, listing field, payment option, syndication option, showing option, application option, document option, credit-reporting option, screening option, communication option, or other Service component.

YGL may override, reject, remove, modify, suppress, relabel, reformat, or decline to display, publish, syndicate, transmit, process, export, or make available any User Data, listing information, fee field, compensation field, concession field, payment request, description, broker note, disclosure, document, communication, workflow selection, account setting, or other content if YGL believes, in its sole discretion, that doing so is appropriate for any of the reasons described in this Section.

YGL’s decision to provide, modify, restrict, disable, remove, rename, reclassify, condition, or decline to restrict any feature, setting, field, label, disclosure, workflow, content, account activity, listing, payment option, or other Service component does not constitute legal advice, compliance advice, brokerage advice, approval of any user conduct, verification of any legal right, waiver, or determination that any listing, fee, compensation, payment, disclosure, communication, application, document, showing, transaction, user, account, listing source, or third party complies or does not comply with applicable law.

YGL is not required to apply the same controls to all users, accounts, listings, jurisdictions, features, workflows, transactions, listing sources, or Service components. Account Users remain solely responsible for determining whether their use of the Services, account settings, listing information, fee fields, compensation fields, payment requests, disclosures, documents, communications, showings, applications, credit-reporting features, screening features, syndication settings, advertising activities, and rental transaction activities comply with applicable law, MLS rules, third-party provider requirements, listing-source requirements, and any agreements or obligations applicable to them.

The Services may include areas where users can upload, post, or share information, including listings, messages, announcements, comments, or other content. You are solely responsible for any content you submit or make available through the Services.

You may not upload, post, transmit, or otherwise distribute any content that is unlawful, misleading, defamatory, discriminatory, obscene, offensive, or unrelated to legitimate leasing activities. This includes content that violates fair-housing, anti-discrimination, consumer-protection, or privacy laws, or that promotes personal advertisements, recruiting, ticket or event sales, political messages, or any other non-leasing business or personal activity.

YGL does not endorse, verify, or assume responsibility for user-generated or third-party content and expressly disclaims all liability arising from it.

YGL reserves the right, in its sole discretion and without notice, to review, remove, or restrict access to any content or communications deemed inaccurate, unlawful, inappropriate, or inconsistent with this Agreement, and to suspend or terminate access to any account involved in such misuse.

If you encounter any content or activity on the Services that you believe may be inaccurate, misleading, discriminatory, infringing, or otherwise unlawful, please report it to legal@yougotlistings.com or through any in-platform reporting feature. YGL reserves the right, but is not obligated, to investigate or take action in response to reported content.

All data and information made available through the Services, including User Data, MLS Data, YGL Data, data obtained from other users, data obtained from MLS feeds, data obtained from publicly available sources, data obtained from third-party listing sources, and data entered, imported, processed, or updated by YGL staff at your request or on your behalf, are provided on an “as is” and “as available” basis.

Data entered, imported, processed, updated, or managed by YGL staff at your request or on your behalf, including as part of any paid data-entry, import, update, or support service, remains User Data to the extent it was provided, authorized, approved, or made available by you or on your behalf. YGL’s entry, import, processing, updating, formatting, or management of such data does not convert that data into YGL Data and does not make YGL responsible for the accuracy, legality, ownership, authorization, completeness, or timeliness of that data.

You represent and warrant that you have all rights, permissions, licenses, consents, authority, and approvals necessary to provide, authorize, transmit, import, process, display, advertise, syndicate, share, or otherwise use any User Data through the Services, including any User Data provided to YGL for entry, import, processing, updating, or management on your behalf.

If you request or authorize YGL to collect, access, retrieve, enter, import, process, update, or manage data from emails, documents, listing sheets, websites, online portals, password-protected sources, feeds, third-party systems, or other sources, you represent and warrant that you have all rights, permissions, licenses, consents, authority, and approvals necessary to provide such materials or access to YGL and to authorize YGL to process that information on your behalf.

YGL does not verify or guarantee the accuracy, completeness, legality, ownership, authorization, availability, or timeliness of any User Data, MLS Data, YGL Data, publicly sourced data, third-party listing data, or other information made available through the Services, and YGL expressly disclaims all responsibility and liability arising from any errors, omissions, inaccuracies, outdated information, missing information, delays, or reliance on such data.

You remain solely responsible for the accuracy, completeness, legality, ownership, authorization, and appropriateness of your User Data and for reviewing and confirming the accuracy and legality of any data entered, imported, processed, updated, or managed by YGL at your request or on your behalf.

You retain any ownership rights you have in your User Data. You grant YGL a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, copy, process, transmit, display, publish, distribute, modify, format, organize, and otherwise use your User Data as necessary or appropriate to provide, maintain, secure, support, operate, improve, and develop the Services, subject to the limitations in this Agreement. YGL’s use of User Data for reporting, analytics, usage insights, product-improvement analysis, and other aggregated or de-identified business purposes is governed by Section 6B.

This license includes the right for YGL to make User Data available through the Services to your account users, connected accounts, listing recipients, syndication partners, third-party service providers, applicants, tenants, occupants, users, or other recipients as enabled by your settings, instructions, account configuration, feature selections, or use of the Services.

This license also includes the right for YGL to access, process, import, update, format, transmit, display, or otherwise use User Data in connection with data-entry services, listing updates, public websites, widgets, listing syndication, listing feeds, applications, leases, electronic signatures, credit-reporting or screening-related workflows, showing-related features, communications, account support, security, troubleshooting, backups, compliance, account-level reporting, operational records, and other Services-related purposes. YGL’s use of User Data for aggregated or de-identified reporting, analytics, usage insights, product-improvement analysis, service-improvement analysis, operational analysis, or other internal business analysis is governed by Section 6B.

Notwithstanding the foregoing, consumer reports, credit reports, background checks, eviction reports, criminal-history reports, identity-verification materials, income-verification materials, employment-verification materials, applicant-screening reports, and other materials subject to the Fair Credit Reporting Act (“FCRA”), state consumer-reporting laws, third-party provider requirements, or applicant authorizations may be accessed, processed, stored, transmitted, displayed, shared, retained, or otherwise used only as permitted by applicable law, applicable provider terms, applicable applicant authorizations, and any feature-specific terms, consents, disclosures, or certifications that apply to those materials. Nothing in this Agreement authorizes YGL or any user to use such materials for any purpose prohibited by the FCRA, state consumer-reporting laws, third-party provider requirements, applicant authorizations, or feature-specific terms.

You represent and warrant that you have all rights, permissions, licenses, consents, authority, and approvals necessary to grant YGL this license and to allow YGL to use, process, transmit, display, publish, share, and distribute your User Data as described in this Agreement.

This license continues for as long as necessary for YGL to provide the Services, maintain business records, comply with legal obligations, resolve disputes, enforce this Agreement, support backups or archival systems, and carry out any rights or obligations that survive termination. Nothing in this Section gives YGL ownership of your User Data.

Subject to Section 6A and the other limitations in this Agreement, you grant YGL a non-exclusive, worldwide, royalty-free license to use, process, and analyze your User Data in de-identified or aggregated form for the purpose of generating reports, analytics, usage insights, product improvements, service improvements, operational analysis, and other operational or business purposes.

Consumer reports, credit reports, background checks, eviction reports, criminal-history reports, identity-verification materials, income-verification materials, employment-verification materials, applicant-screening reports, and other materials subject to the FCRA, state consumer-reporting laws, third-party provider requirements, or applicant authorizations are not included in the general reporting and analytics license above, except to the extent such use is permitted by applicable law, applicable provider terms, applicable applicant authorizations, and any feature-specific terms, consents, disclosures, or certifications that apply to those materials. YGL may use information relating to such materials for internal security, fraud prevention, compliance, audit, billing, provider reporting, legal, recordkeeping, troubleshooting, and Service-operation purposes to the extent permitted by applicable law and applicable provider requirements.

Except as enabled by your settings, instructions, account configuration, feature selections, use of the Services, this Agreement, the Privacy Policy, or applicable law, YGL will not intentionally disclose your non-public User Data in a manner that identifies you, your clients, or your properties without your prior consent.

This license survives termination of this Agreement to the extent necessary for YGL to maintain historical business records and analytics.

All rights, titles, and interests in and to MLS Data are owned by the respective MLS and/or its licensors. YGL does not claim ownership of MLS Data. You may access and use MLS Data only as enabled through the Services and solely for your professional real estate activities in compliance with all applicable MLS rules and regulations. You may not copy, redistribute, scrape, or otherwise use MLS Data except as expressly permitted by the applicable MLS and by law.

You are solely responsible for ensuring that your use of MLS Data complies with all applicable MLS rules, regulations, and agreements, including restrictions on display, distribution, advertising, and retention. Any violation of MLS requirements may result in suspension or termination of access to MLS Data and/or the Services.

You are responsible for ensuring that any personal information, sensitive information, tenant information, applicant information, guarantor information, occupant information, consumer-reporting information, showing information, access instructions, key information, lockbox information, documents, communications, or other information you upload, enter, submit, transmit, access, download, export, share, or otherwise use through the Services is collected, provided, accessed, used, disclosed, stored, and retained lawfully and only for legitimate purposes related to your authorized use of the Services.

You are responsible for limiting the personal information and sensitive information you submit through the Services to information reasonably necessary for your lawful use of the Services. You may not upload, enter, submit, transmit, request, access, download, export, share, or use any personal information, sensitive information, tenant information, applicant information, occupant information, consumer report, credit report, background check, eviction report, criminal-history information, identity information, financial information, access instruction, key information, lockbox information, or other sensitive material unless you have all rights, permissions, consents, authorizations, notices, and legal bases necessary to do so.

You are responsible for maintaining appropriate confidentiality, security, access controls, and safeguards for any personal information, sensitive information, applicant information, tenant information, guarantor information, occupant information, consumer reports, credit reports, background checks, documents, communications, showing instructions, access instructions, key information, lockbox information, or other sensitive information that you access, download, export, transmit, store, disclose, or use outside the Services.

You are responsible for ensuring that your employees, contractors, agents, managers, administrators, and anyone accessing the Services through your account or credentials handle personal information and sensitive information in compliance with this Agreement, applicable law, applicable privacy obligations, applicable consumer-reporting laws, applicable landlord-tenant laws, applicable data-security laws, third-party provider requirements, and any consents, disclosures, authorizations, or restrictions that apply to such information.

You may not use the Services to collect, store, transmit, disclose, or process personal information or sensitive information for any unlawful, discriminatory, unauthorized, misleading, harassing, abusive, unsafe, or unrelated purpose. You may not use personal information or sensitive information obtained through the Services for marketing, solicitation, resale, data brokering, tenant solicitation outside the Services, broker recruitment, landlord recruitment, competitive analysis, or any purpose not authorized by this Agreement, the Services, applicable law, and any applicable consent or authorization.

YGL is not responsible for any unauthorized access, disclosure, loss, misuse, retention, export, download, sharing, or storage of personal information or sensitive information caused by you, your account users, your credentials, your devices, your systems, your vendors, your communications, your failure to maintain appropriate safeguards, or your use of information outside the Services.

You must promptly notify YGL if you become aware of any actual or suspected unauthorized access to, disclosure of, misuse of, or security incident involving personal information, sensitive information, consumer reports, applicant information, tenant information, guarantor information, occupant information, access instructions, key information, lockbox information, or other sensitive information obtained through or stored in the Services.

If you choose to make property information public or syndicate it through the Services, you represent and warrant that you have all rights, permissions, licenses, consents, and authority necessary to make that property information public, advertise it, display it, distribute it, and syndicate it through the Services and to YGL’s syndication partners.

To the extent the property information is User Data or other content that you own, control, provide, authorize, or are otherwise permitted to publish or syndicate, you grant YGL a worldwide, non-exclusive, royalty-free license to distribute, display, transmit, format, modify, and otherwise use that property information, in whole or in part, through the Services and through YGL’s syndication partners, websites, widgets, feeds, and other public or third-party distribution channels enabled by the Services.

This Section does not grant you any right to publish, syndicate, advertise, display, distribute, copy, export, or otherwise use YGL Data, MLS Data, or third-party data unless such use is expressly enabled through the Services and you have all rights, permissions, licenses, consents, and authority required by applicable law, MLS rules, listing-source requirements, third-party rights, and any separate agreements or permissions required outside the Services.

YGL may remove, edit, modify, restrict, or decline to distribute any public property information at its discretion and does not guarantee that syndication partners will accept, display, update, remove, modify, or retain your property information. YGL does not control, and is not responsible for, third-party policies, display practices, publication decisions, removal practices, update timing, errors, omissions, or delays.

YGL does not verify, guarantee, or warrant the accuracy, timeliness, legality, authorization, ownership, completeness, or suitability of any publicly available or syndicated property information, whether provided directly by you, another user, a third-party source, an MLS, a syndication partner, a public source, or any other source. YGL is not liable for any errors, omissions, changes, delays, publication failures, removal failures, outdated information, unauthorized publication, or reliance on syndicated or publicly displayed property information, regardless of origin.

Except as expressly enabled through the Services or authorized by YGL in writing, you may not sell, license, sublicense, distribute, publish, export, scrape, transmit, copy, download, extract, aggregate, compile, or otherwise make available any YGL Data to any third party.

This Section provides a general restriction on redistribution of YGL Data. Additional license terms, ownership limitations, prohibited uses, third-party authorization limitations, independently obtained information rules, and enforcement rights relating to YGL Data are set forth in Section 7B.

Access to YGL Data is provided under a limited, revocable, non-exclusive, non-transferable license solely for your lawful professional real estate activities through the Services. This license permits you to view, access, and use YGL Data only through the Services, only to the extent technically enabled by the Services or authorized by YGL in writing, and subject at all times to this Agreement, applicable law, MLS rules, listing-source requirements, third-party rights, and any separate rights, permissions, authorizations, or agreements required outside the Services.

For clarity, YGL’s technical enablement of any feature, display, feed, syndication option, sharing option, export option, communication tool, website, widget, application workflow, showing workflow, document workflow, or other Service function does not by itself grant, verify, create, approve, or evidence any right to advertise, market, syndicate, display, share, show, access, enter, lease, negotiate, submit applications for, collect fees for, claim compensation for, copy, download, export, retain, republish, redistribute, or otherwise use any listing, property information, document, communication, or other YGL Data except as expressly permitted through the Services and independently authorized by applicable law, listing-source requirements, third-party rights, and any separate agreements or permissions required outside the Services.

You acquire no ownership, proprietary, database, compilation, export, retention, or continuing-access rights in any YGL Data. YGL Data remains the property of YGL, the originating user, the original source, or the applicable rights holder, as applicable.

Except as expressly enabled through the Services or authorized by YGL in writing, you may not use, copy, download, export, distribute, sublicense, display, publish, transmit, scrape, extract, aggregate, compile, store, retain, or otherwise make available any YGL Data for the purpose of creating, operating, supporting, improving, verifying, supplementing, or providing any separate product, platform, database, feed, website, listing service, marketing service, data service, artificial-intelligence system, machine-learning model, analytics product, competing service, third-party service, or other commercial or non-commercial service.

You may not use YGL Data for republication, redistribution, resale, data scraping, data extraction, data mining, bulk downloading, automated access, lead generation, broker recruitment, landlord recruitment, tenant solicitation outside the Services, competitive analysis, reverse engineering, or any purpose not expressly permitted by the Services or authorized by YGL in writing.

Any authorization, consent, license, permission, agreement, relationship, or access right provided by a listing source, landlord, broker, agent, property manager, property owner, MLS, syndication partner, or other third party outside the Services does not authorize you to access, copy, download, export, scrape, extract, retain, redistribute, republish, or otherwise use YGL Data obtained through the Services unless such use is also expressly enabled by the Services or authorized by YGL in writing.

Nothing in this Agreement prevents you from using information that you lawfully obtained independently outside the Services, provided that you do not use the Services, YGL Data, MLS Data, or any data obtained through the Services to scrape, extract, reconstruct, verify, enhance, supplement, redistribute, republish, or commercially exploit that independently obtained information.

Cross-account listing, listing-feed, sharing, display, and data-access features are subject to the license limits, ownership restrictions, and prohibited-use rules in this Section. The neutral-platform, no-relationship, no-authorization, and user-responsibility provisions in Section 4A apply to any listing-related relationship, authorization, advertising, showing, application, fee, compensation, or transaction issue arising from use of such features.

Any unauthorized use of YGL Data, including any unauthorized use of listing-related content accessed through cross-account listing, listing-feed, sharing, display, or data-access features, constitutes a material breach of this Agreement and may result in immediate suspension or termination of your account, removal of access to YGL Data, removal of access to listings or listing feeds, and legal action.

As between you and YGL, YGL owns and retains all rights, title, and interest in and to the Services, including the software, platform, websites, applications, tools, features, workflows, databases, data structures, user interface, design, layout, functionality, documentation, templates, reports, analytics, algorithms, business processes, know-how, trademarks, service marks, logos, trade names, and other intellectual property used to provide the Services, excluding User Data, MLS Data, and third-party materials that YGL does not own.

Nothing in this Agreement transfers to you any ownership interest in the Services or any YGL intellectual property. Subject to your compliance with this Agreement, YGL grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for your own lawful professional real estate activities and solely as permitted through the functionality made available to your account.

You may not copy, reproduce, modify, adapt, translate, create derivative works from, reverse engineer, decompile, disassemble, sell, resell, license, sublicense, rent, lease, distribute, publish, display, exploit, or otherwise use any portion of the Services or YGL intellectual property except as expressly permitted by this Agreement or authorized by YGL in writing.

You may not remove, obscure, alter, or misuse any copyright notice, trademark, service mark, logo, proprietary notice, attribution, disclaimer, or branding appearing in or through the Services.

You may not use YGL’s name, trademarks, service marks, logos, trade names, branding, or other identifying materials in any manner that suggests sponsorship, endorsement, affiliation, partnership, brokerage relationship, agency relationship, or approval by YGL without YGL’s prior written consent.

If you provide YGL with suggestions, ideas, requests, comments, feedback, or recommendations regarding the Services, you grant YGL a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, and sublicensable license to use, copy, modify, implement, commercialize, and otherwise exploit such feedback for any purpose without restriction or compensation to you.

For clarity, nothing in this Section gives YGL ownership of your User Data, and nothing in this Section gives you ownership of the Services, YGL Data, MLS Data, or any YGL intellectual property.

YGL respects the intellectual property rights of others and expects users of the Services to do the same. You may not upload, post, transmit, display, distribute, advertise, syndicate, or otherwise make available any photograph, image, video, description, document, form, listing information, or other content through the Services unless you have all rights, licenses, permissions, consents, and authority necessary to do so.

If you believe that any content made available through the Services infringes your copyright, you may submit a written notice to YGL’s copyright agent at:

You Got Listings, Inc.

Attn: Copyright Agent

Email: legal@yougotlistings.com

Address: 2093 Philadelphia Pike #8920 Claymont, DE 19703

Phone: (617) 418-4598

To be effective, your notice should include substantially the following information:

a physical or electronic signature of the copyright owner or a person authorized to act on behalf of the copyright owner;

identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notice, a representative list of such works;

identification of the material claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit YGL to locate the material;

your name, mailing address, telephone number, and email address;

a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the copyright owner.

Upon receipt of a copyright complaint or other notice of alleged infringement, YGL may remove, disable access to, restrict, or modify the material at issue and may notify the user who provided the material.

If you believe that material you provided through the Services was removed or disabled by mistake or misidentification, you may submit a written counter-notification to YGL’s copyright agent. To be effective, a counter-notification should include substantially the following information:

your physical or electronic signature;

identification of the material that was removed or disabled and the location where the material appeared before it was removed or disabled;

a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;

your name, mailing address, telephone number, and email address; and

a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or, if your address is outside the United States, the federal district court for the District of Delaware, and that you will accept service of process from the person who submitted the original copyright complaint or that person’s agent.

YGL may restore removed material if YGL receives a valid counter-notification and does not receive timely notice that the complaining party has filed a court action seeking to restrain the user from engaging in infringing activity relating to the material.

YGL may terminate or restrict accounts or users that YGL determines, in its sole discretion, are repeat infringers or that repeatedly upload, post, transmit, display, distribute, advertise, syndicate, or otherwise make available content that violates copyrights or other intellectual property rights.

YGL may reject, disregard, or decline to act on any notice or counter-notification that is incomplete, inaccurate, abusive, fraudulent, duplicative, or not submitted in accordance with this Section or applicable law. Knowingly submitting false or misleading copyright complaints or counter-notifications may result in liability under applicable law.

The Services may integrate with or link to third-party tools (e.g., credit check providers, form-signing platforms, MLS feeds). YGL is not responsible for any acts, omissions, or policies of such third parties. Your use of third-party services is subject to their separate terms and conditions.

This Section describes Account User responsibilities and YGL’s platform limitations regarding credit-reporting, background-check, eviction-reporting, criminal-history, identity-verification, income-verification, employment-verification, application, guarantor, and screening-related features. Limited Individual Users may be subject to separate terms, disclosures, authorizations, certifications, consents, privacy notices, payment terms, or transaction-specific agreements accepted in connection with the specific feature they use.

YGL may provide tools that allow Account Users and Limited Individual Users to collect, submit, request, authorize, purchase, receive, review, or process rental application information, guarantor information, guarantor forms, consumer reports, credit reports, background checks, eviction reports, criminal-history reports, income or employment information, identity information, financial information, guarantor-related materials, or other application, guarantor, or screening materials through YGL or through integrated third-party providers.

These tools are provided solely as technology tools for the convenience of users and applicable tenants, applicants, guarantors, occupants, or other individuals. YGL does not make rental decisions, approve or deny applicants, approve or deny guarantors, determine applicant eligibility, determine guarantor eligibility, evaluate the sufficiency of any application, evaluate the sufficiency of any guarantor, determine whether any guaranty, guarantor form, co-signer form, or guarantor-related document is valid, sufficient, enforceable, or appropriate, recommend whether any applicant or guarantor should be accepted or rejected, provide legal advice, or act as a broker, landlord, property manager, tenant representative, applicant representative, guarantor representative, application decision-maker, credit decision-maker, or leasing decision-maker. Except to the extent YGL has non-waivable obligations under applicable consumer-reporting laws or third-party provider requirements, YGL provides these features solely as a technology platform and does not make rental decisions or determine applicant or guarantor eligibility.

Credit-reporting, background-check, eviction-reporting, criminal-history, identity-verification, income-verification, employment-verification, application-processing, guarantor-processing, and applicant-screening features may be provided by YGL, by third-party providers, or through integrations with third-party providers. Your use of such features is subject to this Agreement and may also be subject to separate provider terms, certifications, authorizations, disclosures, consents, privacy notices, or other requirements.

You are solely responsible for ensuring that all required applicant, guarantor, or other individual authorizations, consents, certifications, disclosures, notices, permissible-purpose certifications, and records required by the Fair Credit Reporting Act (“FCRA”), state consumer-reporting laws, fair-housing laws, landlord-tenant laws, privacy laws, third-party provider requirements, and all other applicable laws are properly obtained, provided, maintained, and used, whether obtained directly by you, through the Services, through an integrated third-party provider, or through another legally permitted process.

By using any credit-reporting, background-check, eviction-reporting, criminal-history, identity-verification, income-verification, employment-verification, application, guarantor, or screening feature as an Account User, you represent and warrant that:

you have a lawful and permissible purpose for requesting and using the information;

you have obtained all required written authorizations and consents from the applicant, guarantor, or other applicable individual;

you will use the information only for lawful rental housing purposes and only in connection with the transaction for which the information was obtained;

you will not use the information for any discriminatory, unlawful, unauthorized, or unrelated purpose;

you will comply with all applicable adverse-action, pre-adverse-action, disclosure, notice, recordkeeping, and dispute-related requirements;

you will protect the confidentiality and security of all applicant, guarantor, and consumer-reporting information;

you will not sell, resell, publish, post, disclose, or redistribute any consumer report, guarantor report, applicant screening information, guarantor screening information, or related materials except as permitted by applicable law and by the applicable third-party provider’s terms; and

you will comply with all terms, conditions, certifications, and usage restrictions required by any third-party credit-reporting, background-check, identity-verification, electronic-signature, payment, application-processing, guarantor-processing, or screening provider.

If you take any adverse action or other action affecting an applicant, guarantor, or other applicable individual based in whole or in part on information contained in a consumer report, applicant screening report, guarantor screening report, credit report, background check, eviction report, criminal-history report, income-verification report, employment-verification report, or other screening material, you are solely responsible for providing any legally required notice to the applicant, guarantor, or other applicable individual, including any adverse-action notice, pre-adverse-action notice, copy of report, summary of rights, explanation, disclosure, or contact information required by the FCRA or other applicable law.

YGL does not verify the accuracy, completeness, timeliness, or legality of any application information, guarantor information, consumer report, credit report, background check, eviction report, criminal-history report, income-verification information, employment-verification information, guarantor form, guaranty, co-signer form, or other applicant, guarantor, or screening material. YGL is not responsible for any errors, omissions, delays, inaccuracies, outdated information, incomplete records, mismatched information, identity-verification issues, provider errors, deficient forms, unenforceable documents, or decisions made in reliance on such information or materials.

You are solely responsible for reviewing all applicant, guarantor, and related materials, independently evaluating applicant qualifications, guarantor qualifications, and the sufficiency of any guaranty, guarantor form, co-signer form, or guarantor-related document, complying with fair-housing and anti-discrimination laws, and making any rental, leasing, approval, denial, guarantor, deposit, fee, or other transaction decision.

YGL may restrict, suspend, or terminate access to credit-reporting, background-check, application, guarantor, or screening features if YGL believes, in its sole discretion, that your use may violate this Agreement, applicable law, third-party provider requirements, applicant rights, guarantor rights, other individual rights, data-security obligations, or the integrity of the Services.

Nothing in this Agreement is intended to waive, disclaim, limit, or modify any obligation that cannot legally be waived, disclaimed, limited, or modified under the FCRA or any other applicable law.

Access to YGL’s application programming interfaces (“APIs”) may be provided to certain account types, subject to YGL’s separate API Agreement, available at all times through https://www.yougotlistings.com/api-agreement. Use of the APIs is governed exclusively by that API Agreement, which must be accepted prior to any API access. In the event of a conflict between this Agreement and the API Agreement, the API Agreement controls with respect to your API use.

This Section describes Account User responsibilities, YGL’s platform limitations, and YGL’s communication rights regarding SMS, email, in-platform notices, and other Service-related communications. Limited Individual Users may be subject to separate SMS, email, communication, privacy, consent, opt-in, or transaction-specific terms and disclosures accepted in connection with the specific communication feature they use.

YGL may provide certain operational notifications via Short Message Service (“SMS”) or text messaging to users, tenants, guarantors, occupants, applicants, or other individuals interacting with rental listings or rental-related features through the Services.

SMS notifications are intended solely for operational, transactional, or service-related communications connected to rental property activities, including but not limited to:

property showing requests;

showing confirmations;

showing reminders;

scheduling changes;

property access notifications;

tenant or occupant notifications;

application-related notifications; and

other Service-related communications.

Account Users may enter, upload, or provide mobile phone numbers for tenants, occupants, applicants, or other individuals through the Services. By entering, uploading, or providing any mobile phone number, the Account User represents and warrants that the number is accurate to the best of the user’s knowledge, was obtained lawfully, and may be provided to YGL for use in connection with the Services.

YGL will not send SMS messages to a tenant, guarantor, occupant, applicant, or other individual merely because a YGL user entered that person’s mobile phone number. SMS messages are sent only after the recipient affirmatively enables SMS communications through a YGL website, web form, account page, confirmation page, or other opt-in mechanism made available by YGL.

By enabling SMS communications, the recipient consents to receive SMS messages from YGL related to the applicable rental property, showing, application, transaction, account, or Service-related activity. Message frequency may vary depending on the recipient’s activity, property activity, showing activity, application activity, or use of the Services.

Standard message and data rates may apply depending on the recipient’s mobile carrier and plan. SMS delivery is not guaranteed and may be delayed, blocked, filtered, or unavailable due to carrier issues, device settings, network conditions, service interruptions, incorrect phone numbers, or other factors outside YGL’s control.

Recipients may opt out of SMS communications at any time by replying STOP to any SMS message sent by YGL. After opting out, the recipient may no longer receive SMS messages from YGL unless the recipient later re-enables SMS communications through an available YGL opt-in mechanism.

Recipients may request assistance by replying HELP to any SMS message sent by YGL or by contacting YGL support through the website.

YGL may also send operational, transactional, service-related, account-related, or security-related emails, in-platform notices, and other electronic communications to users, tenants, occupants, applicants, or other individuals in connection with the Services.

Such communications may include, but are not limited to, account notices, billing notices, security notices, support communications, showing requests, showing confirmations, showing reminders, scheduling changes, tenant or occupant notifications, application-related communications, document-signing communications, credit-reporting or screening-related communications, lease-related communications, property access notifications, listing-related communications, lead-related communications, and other Service-related activity.

YGL may also send account users product updates, feature announcements, promotional communications, educational materials, surveys, newsletters, demo invitations, or other marketing communications relating to the Services, subject to applicable law. Account users may opt out of marketing communications as provided in those messages or through other methods made available by YGL. Opting out of marketing communications will not affect operational, transactional, account-related, billing, security, legal, support, showing-related, application-related, document-related, lease-related, credit-reporting, screening-related, or other Service-related communications.

Account Users are responsible for ensuring that any email address, phone number, contact information, recipient information, or communication instruction they enter, upload, provide, select, approve, or use through the Services is accurate, lawful, current, and appropriate for use in connection with the Services.

YGL does not guarantee that any email, in-platform notice, SMS message, or other communication will be delivered, received, opened, read, understood, legally sufficient, or sent within any legally required timeframe. Communications may be delayed, blocked, filtered, rejected, routed to spam or junk folders, misdirected, or unavailable due to recipient settings, provider issues, carrier issues, incorrect contact information, network conditions, service interruptions, security filtering, or other factors outside YGL’s control.

Account Users remain solely responsible for providing, confirming, and retaining any legally required notices, disclosures, communications, consents, authorizations, approvals, or records, even if the Services provide tools for sending, tracking, or storing communications.

Opting out of SMS messages will stop future SMS notifications but will not necessarily affect other communications, such as email notifications, in-platform notices, account communications, security notices, billing notices, support communications, or other Service-related communications.

Mobile phone numbers, SMS opt-in data, and SMS consent records collected or used for SMS communications will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. This does not prevent YGL from sharing such information with service providers, carriers, messaging platforms, telecommunications providers, compliance vendors, or other vendors as necessary to provide, deliver, secure, support, document, or administer SMS communications and related Services, provided such sharing is not for the vendor’s own marketing or promotional purposes.

Additional information regarding the handling of personal information, email addresses, mobile phone numbers, and other contact information is described in the YGL Privacy Policy available at: https://www.yougotlistings.com/privacy-policy

This Section describes Account User responsibilities and YGL’s platform limitations for tenant-facing, applicant-facing, guarantor-facing, occupant-facing, showing, application, document, payment, communication, property-access, and transaction-related features. Limited Individual Users may be subject to separate terms, disclosures, authorizations, consents, payment terms, privacy notices, electronic-signature terms, credit-reporting terms, SMS terms, or transaction-specific agreements accepted in connection with the specific feature they use.

Certain features of the Services may allow Limited Individual Users to interact with YGL or with Account Users, including by submitting information, completing rental forms, authorizing credit or background checks, signing documents, requesting or confirming showings, receiving notices, communicating in connection with a rental property, making payments, or otherwise participating in a rental application, leasing, showing, or transaction-related process.

YGL provides these features solely as technology tools for the convenience of users and applicable Limited Individual Users. The neutral-platform, no-brokerage, no-agency, no-transaction-party, no-decision-maker, and user-responsibility provisions in Section 4A apply to all tenant-facing, applicant-facing, guarantor-facing, occupant-facing, showing, application, document, payment, communication, property-access, and transaction-related features.

YGL does not determine whether any applicant or guarantor is qualified, whether any application should be approved or denied, whether any lease should be entered into, whether any fee, deposit, charge, disclosure, form, lease provision, application process, screening process, showing process, access process, or transaction term is lawful, or whether any broker, landlord, property manager, tenant, applicant, guarantor, occupant, or other party has satisfied its legal obligations.

Credit-reporting, background-check, eviction-reporting, criminal-history, identity-verification, income-verification, employment-verification, consumer-reporting, applicant-screening, guarantor-screening, permissible-purpose, authorization, adverse-action, pre-adverse-action, and provider-specific requirements are addressed more specifically in Section 8A. To the extent Section 8A applies to any such matter, Section 8A controls over this Section with respect to that matter.

Account Users are solely responsible for all rental transactions, application decisions, screening practices, required notices, required disclosures, fee disclosures, broker-fee compliance, application-fee compliance, security-deposit compliance, adverse-action notices, fair-housing compliance, anti-discrimination compliance, privacy compliance, data-security compliance, tenant communications, applicant communications, occupant communications, showing access, property access, lease documents, application documents, and all other legal obligations arising from their use of the Services.

Account Users are solely responsible for determining whether any fee, charge, cost, reimbursement, compensation, deposit, rent, service, payment, or other amount connected to a rental application, screening process, showing, lease, property access, guarantor process, or rental transaction is lawful, properly disclosed, properly authorized, properly characterized, collectible, refundable, payable by a particular party, or compliant with applicable law and any agreement or obligation applicable to the user.

Account Users may not use the Services to require, request, demand, collect, pass through, shift, split, disguise, relabel, characterize, facilitate, or process any fee, charge, reimbursement, compensation, deposit, rent, payment, or other amount in violation of applicable law, consumer-protection requirements, landlord-tenant laws, broker-fee laws, application-fee laws, security-deposit laws, real estate licensing laws, MLS rules, third-party provider terms, or any agreement or obligation applicable to the user.

Tenant-facing, applicant-facing, guarantor-facing, occupant-facing, or other individual-facing paid optional services are addressed more specifically in Section 8E. To the extent Section 8E applies to a paid optional service, Section 8E controls over this Section with respect to the characterization, disclosure, optional nature, payment, refund, restriction, or processing of that paid optional service.

Account Users are solely responsible for selecting, preparing, reviewing, approving, and using all application forms, lease forms, disclosures, notices, addenda, supporting documents, fee disclosures, rental terms, applicant communications, tenant communications, occupant communications, and other transaction materials used in connection with the Services. Account Users are also solely responsible for ensuring that such materials and their use of the Services comply with all applicable federal, state, and local laws, rules, regulations, licensing requirements, MLS rules, and third-party agreements.

If an Account User uses the Services to request, collect, process, transmit, review, store, or rely on application materials, tenant materials, occupant information, rental transaction documents, electronic signatures, credit-related materials, background-check materials, notices, communications, showing requests, or property-access-related information, the Account User is solely responsible for obtaining and maintaining all required authorizations, consents, disclosures, notices, signatures, permissions, and legal rights from tenants, applicants, guarantors, occupants, landlords, property owners, brokers, agents, property managers, and any other applicable parties.

Electronic-signature and document-processing features may be provided through YGL or through integrated third-party providers. You are solely responsible for determining whether electronic records, electronic signatures, electronic delivery, or electronically signed documents are appropriate, enforceable, complete, and legally sufficient for your intended purpose. YGL does not guarantee that any form, application, lease, addendum, disclosure, electronic signature, signing process, delivery method, audit trail, envelope, partially completed document, partially signed document, completed document, or transaction record will be legally valid, enforceable, complete, admissible, or sufficient for any particular transaction or jurisdiction.

YGL does not review, verify, or guarantee the accuracy, completeness, legality, authenticity, enforceability, or suitability of any application, lease, form, disclosure, supporting document, applicant statement, tenant statement, occupant statement, landlord statement, broker statement, signature, notice, communication, consent, authorization, or other material submitted, generated, uploaded, transmitted, signed, or processed through the Services.

Account Users are solely responsible for downloading, reviewing, maintaining, preserving, and retaining copies of any applications, leases, forms, disclosures, signatures, audit trails, credit materials, applicant materials, tenant communications, occupant communications, notices, consents, authorizations, transaction records, or other documents they need for legal, regulatory, business, accounting, or recordkeeping purposes. YGL is not required to maintain or provide access to any particular document, envelope, file, audit trail, application, lease, communication, notice, consent, authorization, or transaction record except as expressly stated in writing by YGL.

Tenant-facing, applicant-facing, guarantor-facing, occupant-facing, credit-reporting, background-check, electronic-signature, payment, SMS, email, showing, property-access, or other transaction-specific features may be subject to separate terms, consents, disclosures, authorizations, or privacy notices. In the event of a conflict between this Agreement and any separate terms, consents, disclosures, or authorizations accepted by a tenant, applicant, occupant, or other individual for a specific feature, the more specific terms shall control with respect to that individual’s use of that feature.

YGL may restrict, suspend, remove, or disable access to any tenant-facing, applicant-facing, guarantor-facing, occupant-facing, application, lease, electronic-signature, document-processing, credit-reporting, background-check, payment, SMS, email, showing, property-access, or other transaction-related feature if YGL believes, in its sole discretion, that use of the feature may violate this Agreement, applicable law, third-party provider requirements, applicant rights, tenant rights, occupant rights, privacy obligations, data-security obligations, safety concerns, or the integrity of the Services.

This Section describes Account User responsibilities and YGL’s platform rights regarding tenant-facing, applicant-facing, guarantor-facing, occupant-facing, or other Limited Individual User paid services made available through YGL. The terms, disclosures, authorizations, refund rules, payment terms, consent language, and transaction-specific conditions presented directly to a Limited Individual User in connection with a specific paid feature govern that Limited Individual User’s purchase, authorization, payment, refund rights, and use of that feature.

Certain features of the Services may allow Limited Individual Users to purchase, authorize, or pay for optional services, tools, reports, form-filling assistance, document-processing services, credit-related services, background-check-related services, electronic-signature services, application-related services, guarantor-related services, or other Limited Individual User-facing features made available through the Services.

Unless expressly stated by YGL in a feature-specific disclosure accepted by the applicable Limited Individual User, any Limited Individual User-facing paid service offered through YGL is provided as a separate optional technology service made available by YGL. Such service is not imposed by or on behalf of any landlord, property owner, property manager, broker, agent, listing source, or other Account User, and is not a rental requirement, lease requirement, guaranty requirement, condition of tenancy, condition of applying for a property, condition of viewing a property, condition of having an application considered, condition of serving as a guarantor, or condition of working with any landlord, property owner, property manager, broker, agent, listing source, or other Account User.

YGL does not determine whether any Limited Individual User, landlord, property owner, property manager, broker, agent, Account User, listing source, or other party may lawfully require, request, collect, reimburse, pass through, shift, characterize, disclose, or allocate any fee, charge, cost, commission, compensation, reimbursement, deposit, rent, service fee, technology fee, form-filling fee, application-related fee, screening-related fee, credit-related fee, background-check-related fee, guarantor-related fee, or other amount.

Account Users may not state or imply that a Limited Individual User is required by YGL to purchase, authorize, or pay for any optional YGL service in order to apply for a property, submit materials, be considered for a rental, obtain a lease, serve as a guarantor, attend a showing, communicate with a landlord or broker, or work with any particular landlord, property owner, property manager, broker, agent, listing source, or Account User, unless such statement is accurate, lawful, properly disclosed, and expressly supported by a feature-specific YGL disclosure accepted by the applicable Limited Individual User.

Account Users may not override, contradict, obscure, modify, recharacterize, supplement, or interfere with any YGL-provided Limited Individual User-facing disclosure, acknowledgment, consent, payment description, refund description, optional-service description, free-alternative disclosure, credit-reporting disclosure, screening disclosure, electronic-signature disclosure, or transaction-specific notice in a manner that is inaccurate, misleading, unlawful, or inconsistent with the disclosure presented by YGL.

Account Users may not use the Services to disguise, relabel, recharacterize, shift, pass through, collect, or facilitate any broker fee, landlord fee, property-manager fee, application fee, screening fee, credit-check fee, background-check fee, move-in fee, form-filling fee, technology fee, service fee, processing fee, convenience fee, guarantor-related fee, reimbursement, commission, referral fee, compensation, or other charge in violation of applicable law, consumer-protection requirements, landlord-tenant laws, broker-fee laws, application-fee laws, security-deposit laws, real estate licensing laws, third-party provider terms, or any agreement or obligation applicable to the Account User.

If an Account User, broker, landlord, property owner, property manager, listing source, or other third party separately requires, requests, collects, reimburses, credits, waives, discloses, or characterizes any fee, charge, payment, compensation, concession, reimbursement, guarantor obligation, or other amount in connection with a rental transaction, that requirement, request, collection, reimbursement, credit, waiver, disclosure, characterization, obligation, or payment is solely the responsibility of that Account User or third party and not YGL.

Account Users are solely responsible for ensuring that any communication, instruction, disclosure, advertisement, listing description, application workflow, guarantor workflow, fee disclosure, payment request, transaction document, guarantor form, guaranty, or related document accurately describes whether any service or payment is optional or required and complies with all applicable laws, including broker-fee, application-fee, screening-fee, security-deposit, landlord-tenant, consumer-protection, real estate licensing, fair-housing, privacy, credit-reporting, and disclosure laws.

YGL may reject, refund, cancel, disable, restrict, suspend, remove, modify, condition, or refuse to process any Limited Individual User-facing payment, paid feature, payment option, fee description, application workflow, guarantor workflow, transaction workflow, document, disclosure, communication, or account activity if YGL believes, in its sole discretion, that doing so is appropriate based on applicable law, jurisdiction, property location, account type, user type, feature type, transaction type, listing source, third-party provider requirement, applicant rights, guarantor rights, tenant rights, consumer-protection requirements, legal risk, enforcement risk, this Agreement, any feature-specific terms, any Limited Individual User-facing disclosure, or the integrity of the Services.

YGL may require additional acknowledgments, confirmations, attestations, disclosures, consents, free-alternative notices, jurisdiction-specific notices, or feature-specific terms before making any Limited Individual User-facing paid service available. YGL may also restrict, disable, modify, or remove any Limited Individual User-facing paid service based on jurisdiction, property location, account type, user type, feature type, transaction type, listing source, third-party provider requirement, legal risk, or compliance concern.

Nothing in this Section limits any separate terms, disclosures, authorizations, consents, certifications, refund terms, payment terms, arbitration terms, or transaction-specific terms that may apply to a specific Limited Individual User-facing feature. In the event of a conflict between this Section and the terms, disclosures, authorizations, consents, certifications, refund terms, payment terms, arbitration terms, or transaction-specific terms accepted by a Limited Individual User for a specific paid feature, the more specific terms govern that Limited Individual User’s purchase, authorization, payment, refund rights, and use of that feature.

Certain features of the Services may allow users to request, approve, deny, schedule, confirm, modify, cancel, track, or communicate about property showings, tenant notifications, showing instructions, access instructions, keys, lockboxes, entry procedures, or other property-access-related activities.

YGL provides these features solely as technology tools for the convenience of users. YGL is not a broker, real estate agent, landlord, property manager, leasing agent, showing agent, tenant representative, property-access provider, security provider, locksmith, fiduciary, or party to any showing, entry, access, notice, leasing, or rental transaction.

Account Users are solely responsible for determining whether they have the legal right, contractual right, owner authorization, landlord authorization, tenant authorization, occupant authorization, broker authorization, property-manager authorization, or other permission necessary to schedule a showing, approve a showing, enter a property, provide access instructions, release keys, use a lockbox, notify an occupant, or allow any person to access a property.

Account Users are solely responsible for complying with all applicable laws, lease terms, notice requirements, access restrictions, tenant rights, occupant rights, privacy obligations, fair-housing laws, anti-discrimination laws, real estate licensing laws, landlord-tenant laws, broker-fee laws, consumer-protection laws, and any other legal or contractual obligations relating to showings, tenant communications, property access, keys, lockboxes, entry, or occupancy.

YGL does not verify whether a property is occupied, whether a person identified as a tenant or occupant is actually a tenant or occupant, whether any lease or rental agreement exists, whether any notice has been properly given, whether any showing has been lawfully authorized, whether any access instruction is accurate or current, whether any key or lockbox information is valid, or whether any person has the right to enter or access a property.

If you enter, upload, transmit, approve, use, or rely on tenant contact information, showing instructions, access instructions, key information, lockbox information, entry procedures, tenant notices, occupant notices, or scheduling information, you represent and warrant that you have all rights, permissions, consents, and authority necessary to do so and that such information is accurate, lawful, current, and appropriate for use through the Services.

You may not use the Services to schedule, request, approve, coordinate, or facilitate any unlawful entry, unauthorized showing, unauthorized access, harassment, excessive contact, misleading notice, improper tenant communication, discriminatory showing practice, unsafe access practice, or other activity that violates applicable law, lease terms, tenant rights, occupant rights, property-owner rights, privacy rights, or contractual obligations.

Any notices, reminders, confirmations, emails, SMS messages, or other communications sent through the Services are provided for convenience only. Platform communications do not substitute for any statutorily required notice of entry, notice to quit, eviction notice, termination notice, legal notice, or other notice, consent, approval, authorization, or service requirement under applicable landlord-tenant laws, lease terms, court rules, or other legal requirements. YGL does not guarantee that any notice or communication will be delivered, received, opened, read, understood, legally sufficient, properly served, or sent within any legally required timeframe. Account Users remain solely responsible for providing, serving, confirming, and retaining any legally required notices and for confirming that any required consent, approval, or authorization has been obtained before any showing or property access occurs.

YGL is not responsible for any missed showing, canceled showing, unauthorized showing, delayed notice, failed notice, incorrect notice, incorrect contact information, incorrect access instruction, key issue, lockbox issue, property damage, theft, personal injury, privacy violation, tenant dispute, occupant dispute, broker dispute, landlord dispute, property-owner dispute, or other claim arising out of or relating to showings, scheduling, notifications, property access, keys, lockboxes, entry instructions, or use of showing-related features.

YGL may restrict, suspend, disable, modify, or remove any showing, notification, scheduling, access, key, lockbox, or property-access-related feature if YGL believes, in its sole discretion, that use of the feature may violate this Agreement, applicable law, tenant rights, occupant rights, property-owner rights, third-party rights, privacy obligations, safety concerns, or the integrity of the Services.

YGL does not guarantee that the Services, any account, feature, listing feed, data source, syndication channel, communication tool, third-party integration, application workflow, document workflow, credit-reporting workflow, screening workflow, showing-related feature, property-access feature, website, widget, API, or other portion of the Services will be uninterrupted, error-free, secure, timely, complete, accurate, or continuously available.

The Services may be unavailable, delayed, limited, suspended, interrupted, degraded, modified, or discontinued due to maintenance, updates, software errors, system failures, hosting-provider issues, internet or telecommunications failures, third-party service failures, MLS or listing-source issues, syndication-partner issues, payment-processor issues, credit-reporting or screening-provider issues, electronic-signature-provider issues, messaging-provider issues, cyberattacks, security incidents, excessive traffic, emergency measures, legal or compliance concerns, or other causes.

Unless YGL expressly agrees otherwise in a separate written agreement signed by YGL, YGL does not provide any service-level agreement, uptime commitment, support-response commitment, backup commitment, data-recovery commitment, delivery commitment, processing-time commitment, or guarantee that any particular feature, data source, integration, listing feed, syndication channel, communication, document, report, application, lease, website, widget, API, or other Service component will remain available, operate without interruption, or be restored within any particular period of time.

Except as expressly stated in this Agreement, YGL provides the Services “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied. YGL specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The disclaimers in this Section apply to YGL and the YGL Related Parties.

To the fullest extent permitted by law, YGL and the YGL Related Parties are not responsible for any indirect, incidental, consequential, special, exemplary, enhanced, multiple, or punitive damages, or for lost profits, lost revenue, lost business opportunities, loss of goodwill, loss of data, loss of use, business interruption, reputational harm, or cost of substitute services, arising out of or relating to this Agreement, the Services, your account, your access to or use of the Services, any data, listing, application, document, communication, payment, fee, charge, showing, property-access activity, integration, third-party service, transaction, relationship, or interaction made available, processed, transmitted, stored, displayed, or facilitated through the Services, even if YGL has been advised of the possibility of such damages and even if any limited remedy fails of its essential purpose.

YGL is not responsible for any loss, corruption, deletion, alteration, unavailability, or failure to transmit data, or for any damages resulting from software bugs, errors, inaccuracies, omissions, delays, interruptions, outages, security incidents, failed integrations, third-party service issues, communication failures, payment-processing issues, listing-feed issues, syndication issues, credit-reporting or screening-provider issues, electronic-signature issues, SMS or email delivery issues, or other technical, operational, or provider-related issues, even if foreseeable. You are responsible for maintaining backup copies of all data, documents, records, communications, applications, leases, reports, audit trails, and other materials that you store, transmit, receive, access, or process through the Services.

YGL does not guarantee the accuracy, completeness, legality, availability, timeliness, enforceability, usefulness, or suitability of any information, listing, data, document, application, lease, disclosure, notice, communication, credit report, background check, screening material, showing instruction, access instruction, fee field, compensation field, or other material provided through, entered into, generated by, transmitted through, displayed by, or made available through the Services, and is not responsible for any reliance placed on such information or materials.

To the maximum extent permitted by law, the total cumulative liability of YGL and the YGL Related Parties for all claims, disputes, demands, actions, causes of action, proceedings, liabilities, damages, losses, costs, or expenses arising out of or relating to this Agreement, the Services, your account, your access to or use of the Services, or any data, listing, application, document, communication, payment, fee, charge, showing, property-access activity, integration, third-party service, transaction, relationship, or interaction made available, processed, transmitted, stored, displayed, or facilitated through the Services shall not exceed the greater of: (a) the total fees paid by you to YGL for the Services during the twelve (12) months preceding the event giving rise to the claim; or (b) five hundred dollars ($500).

The liability limitations and exclusions in this Section apply to the fullest extent permitted by law regardless of the legal or equitable theory asserted, including contract, breach of warranty, tort, negligence, gross negligence to the extent permitted by law, strict liability, product liability, misrepresentation, fraud to the extent permitted by law, statute, regulation, consumer-protection law, unfair or deceptive acts or practices law, real estate licensing law, broker-fee law, application-fee law, security-deposit law, landlord-tenant law, privacy law, data-security law, credit-reporting law, electronic-communications law, indemnity, contribution, restitution, unjust enrichment, declaratory relief, equitable relief, or any other theory, and regardless of whether the claim is brought by you, an account user, a tenant, applicant, guarantor, occupant, landlord, property owner, property manager, broker, agent, customer, client, government agency, regulator, advocacy organization, or other third party.

Some jurisdictions do not allow certain exclusions or limitations of liability. In such jurisdictions, the exclusions and limitations in this Section apply only to the maximum extent permitted by applicable law.

This Section applies to Account Users. Any indemnification obligations of Limited Individual Users, if any, are governed by the separate terms, disclosures, authorizations, consents, payment terms, electronic-signature terms, credit-reporting terms, screening terms, SMS terms, or transaction-specific agreements accepted by those Limited Individual Users in connection with the applicable feature.

Each Account User agrees to indemnify, defend, and hold harmless YGL and the YGL Related Parties from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

the Account User’s access to or use of the Services;

the Account User’s violation of this Agreement or any applicable law, rule, regulation, MLS requirement, listing-source requirement, third-party provider requirement, or third-party agreement;

User Data uploaded, entered, transmitted, displayed, advertised, syndicated, shared, configured, approved, authorized, or otherwise made available by the Account User or on the Account User’s behalf, including property information, listing information, descriptions, photographs, videos, fees, concessions, availability, showing instructions, access instructions, application materials, lease materials, documents, forms, communications, or other content;

any allegation that User Data provided, authorized, approved, configured, or made available by the Account User, or the Account User’s use of the Services, infringes, misappropriates, or violates the intellectual property, privacy, publicity, contractual, property, consumer-protection, data-security, or other rights of any third party;

the Account User’s advertising, marketing, syndication, sharing, display, publication, transmission, use, or distribution of any property listing or listing information, including any claim that the Account User lacked the necessary rights, permissions, licenses, authority, approvals, or consents to do so;

any brokerage, agency, referral, compensation, commission, fee-sharing, cooperation, representation, fiduciary, leasing, property-management, landlord-tenant, tenant-representation, landlord-representation, or other relationship, agreement, transaction, communication, representation, or dispute involving the Account User, the Account User’s clients, landlords, property owners, property managers, tenants, applicants, guarantors, occupants, brokers, agents, or other third parties;

the Account User’s use of the Services in connection with rental applications, applicant materials, guarantor materials, credit reports, background checks, eviction reports, consumer reports, electronic signatures, leases, deposits, fees, disclosures, adverse-action notices, pre-adverse-action notices, payments, showings, property access, or other rental transaction documents, communications, or processes;

the Account User’s failure to obtain, provide, maintain, or comply with any required authorization, consent, disclosure, license, approval, notice, permissible-purpose certification, legal right, or recordkeeping obligation in connection with the Account User’s use of the Services, including any consent, disclosure, authorization, or notice required for credit reports, background checks, SMS or email communications, showing notifications, tenant access, property access, electronic signatures, applications, leases, payments, or screening-related materials;

any allegation that the Account User’s use of the Services violated fair-housing, anti-discrimination, consumer-protection, privacy, data-security, real estate licensing, landlord-tenant, broker-fee, application-fee, security-deposit, advertising, telemarketing, email, SMS, credit-reporting, electronic-signature, payment-processing, or other applicable laws;

any claim by, on behalf of, or relating to a Limited Individual User arising out of or relating to the Account User’s listings, communications, instructions, application process, screening process, showing process, property-access process, payment request, fee disclosure, document workflow, electronic-signature workflow, credit-reporting workflow, use of personal information, use of consumer-reporting information, or rental transaction activity;

any showing, property access, key, lockbox, tenant notification, access instruction, scheduling instruction, entry-related activity, or occupant communication involving a property listed, managed, advertised, accessed, shown, or processed by or on behalf of the Account User through the Services;

any payment dispute, chargeback, refund request, billing dispute, unpaid fee, reversed payment, tax issue, collection matter, or payment-processing issue arising from the Account User’s account, use of the Services, transaction activity, or payment instructions;

any act, omission, misrepresentation, negligence, misconduct, unauthorized access, credential misuse, data misuse, privacy violation, security violation, or violation of law by the Account User, the Account User’s employees, contractors, agents, managers, administrators, or anyone accessing the Services through the Account User’s account or credentials; or

any dispute between the Account User and any other user, Limited Individual User, listing source, landlord, property owner, property manager, broker, agent, applicant, guarantor, occupant, tenant, client, customer, MLS, syndication partner, third-party provider, or other third party, including disputes involving listing accuracy, listing rights, fees, commissions, compensation, applications, credit information, leases, deposits, documents, showings, tenant communications, applicant communications, property access, or rental transactions.

The Admin User is responsible for indemnification obligations arising from account-level activity, account settings, account configurations, billing activity, user-management decisions, permissions, feature access, and use of the Services under the Account, including activity by Manager Users, Agent Users, employees, contractors, administrators, or anyone accessing the Services through the Account, to the fullest extent permitted by law.

YGL reserves the right, at the Account User’s expense, to assume the exclusive defense and control of any matter subject to indemnification under this Section. The Account User agrees to cooperate with YGL’s defense of such claims and may not settle any claim in a manner that imposes any obligation, admission, liability, payment, restriction, or other burden on YGL or any YGL Related Party without YGL’s prior written consent.

This indemnification obligation survives termination of this Agreement and the Account User’s use of the Services.

This Section applies to Account Users. Disputes involving Limited Individual Users are governed by the separate tenant, applicant, guarantor, occupant, consent, payment, electronic-signature, credit-reporting, screening, SMS, privacy, or transaction-specific terms accepted by those Limited Individual Users in connection with the applicable feature, to the extent those terms address dispute resolution, arbitration, class action waiver, governing law, venue, payment terms, refund rights, authorization, consent, or use of that feature.

Except as provided in the Small Claims Court Exception and the Emergency and Injunctive Relief Exception below, any dispute, claim, or controversy between an Account User and YGL, or between an Account User and any YGL Related Party, arising out of or relating to this Agreement, the Services, the Account, the Account User’s access to or use of the Services, any account-level activity, any User Data, listing, application, document, communication, transaction, payment, fee, charge, showing, property-access activity, or other interaction made available, processed, transmitted, stored, displayed, or facilitated through the Services in connection with the Account User’s use of the Services, whether based in contract, tort, statute, fraud, misrepresentation, consumer protection law, equity, or any other legal theory, shall be resolved by final and binding individual arbitration.

For purposes of this Section, a “Dispute” means any dispute, claim, demand, action, cause of action, or controversy between an Account User and YGL, or between an Account User and any YGL Related Party, arising out of or relating to this Agreement, the Services, the Account, or the Account User’s access to or use of the Services.

This arbitration provision shall be governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. The arbitrator, and not any court, shall have exclusive authority to resolve any Dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of this arbitration agreement is void or voidable, except that a court shall decide any issue concerning the enforceability, validity, or scope of the Class Action Waiver below.

Before initiating arbitration or filing any court proceeding permitted by this Section, the party asserting a Dispute must provide written notice describing the nature of the Dispute, the relief sought, and the facts supporting the Dispute.

Notice to YGL must be sent to:

legal@yougotlistings.com

The parties shall attempt in good faith to resolve the Dispute for thirty (30) days after receipt of the notice. No arbitration demand or court action permitted by this Section may be commenced until the expiration of this thirty-day period, except as provided in the Emergency and Injunctive Relief Exception below.

Any applicable statute of limitations shall be tolled during the thirty-day notice and cure period.

YGL may, in its sole discretion, resolve a Dispute involving fees paid directly to YGL by issuing a refund, credit, account adjustment, or other appropriate remedy during the cure period. Acceptance of such remedy shall constitute full satisfaction of the Dispute unless the claimant provides written notice within ten (10) days after the remedy is issued stating that the Dispute remains unresolved.

Arbitration shall be administered by the American Arbitration Association (“AAA”) under its applicable rules, except as modified by this Agreement.

The arbitration shall be conducted by a single neutral arbitrator.

To the extent permitted by applicable law, arbitration shall proceed primarily through written submissions unless the arbitrator determines that a live hearing is necessary to resolve a material factual dispute.

Any hearing may be conducted remotely by telephone or video conference unless otherwise required by applicable law or ordered by the arbitrator.

The arbitrator may award any individual relief that would be available in court, including damages, statutory remedies, attorneys’ fees, costs, declaratory relief, or injunctive relief, but only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual Dispute.

The arbitrator shall issue a written decision stating the essential findings and conclusions on which the award is based.

Judgment on the arbitration award may be entered in any court of competent jurisdiction.

Either party may elect to pursue an individual claim in small claims court if the claim qualifies for that court’s jurisdiction and proceeds only on an individual basis.

The Class Action Waiver below shall continue to apply in small claims court.

Notwithstanding the agreement to arbitrate, either party may seek emergency, temporary, preliminary, or permanent injunctive or equitable relief in a court of competent jurisdiction where such relief is necessary to prevent, stop, or remedy actual or threatened unauthorized access, unauthorized use of the Services, credential misuse, account misuse, security violations, data theft, data scraping, automated access, automated extraction, misuse of YGL Data, misuse of MLS Data, misuse of User Data, infringement or misuse of intellectual property, violation of confidentiality or privacy obligations, interference with the operation, availability, or security of the Services, or other conduct that may cause immediate or irreparable harm.

YGL may seek such relief without first completing the pre-arbitration notice and cure period where YGL believes, in good faith, that immediate court action is necessary to protect the Services, YGL Data, MLS Data, User Data, applicants, tenants, occupants, users, third-party providers, listing sources, syndication partners, intellectual property rights, confidential information, or the security, availability, integrity, or operation of the Services.

A request for emergency, temporary, preliminary, or permanent injunctive or equitable relief shall not be deemed a waiver of arbitration for any remaining claims, including claims for damages, monetary relief, or other non-equitable relief, which shall remain subject to arbitration to the fullest extent permitted by this Agreement.

For any court proceeding permitted under this Emergency and Injunctive Relief Exception, the parties consent to the jurisdiction and venue described in the Governing Law & Jurisdiction section of this Agreement, except that YGL may seek injunctive or equitable relief in any court of competent jurisdiction where necessary to prevent, stop, or remedy immediate or irreparable harm.

The protections of this Section apply to YGL Related Parties to the same extent they apply to YGL.

No broker, salesperson, landlord, property manager, property owner, tenant, applicant, user, or other third party shall be deemed a YGL Related Party solely because that person uses the Services, posts or accesses listing information through the Services, communicates through the Services, participates in a rental transaction, or interacts with another user through the Services.

Nothing in this Agreement creates any agency, partnership, joint venture, employment, brokerage, fiduciary, referral, representation, compensation, commission, fee-sharing, or other legal relationship between YGL and any such person.

To the fullest extent permitted by applicable law, all Disputes must be brought solely in an individual capacity.

You and YGL each agree not to bring, participate in, maintain, or recover relief through any class action, collective action, representative action, private attorney general action, mass arbitration, consolidated proceeding, or similar proceeding.

The arbitrator shall have no authority to consolidate claims, conduct any class, collective, representative, private attorney general, mass, or consolidated proceeding, or award relief to any person or entity other than the individual claimant.

Any claim for public injunctive relief, to the extent such relief cannot lawfully be waived or arbitrated on an individual basis, may be severed and heard in a court of competent jurisdiction after arbitration of all arbitrable claims, unless applicable law requires otherwise.

If five (5) or more substantially similar arbitration demands are filed against YGL or YGL Related Parties within a ninety (90) day period and arise from substantially similar facts, transactions, legal issues, or counsel, the parties agree that the demands shall be treated as coordinated filings.

For coordinated filings, the parties shall cooperate in good faith to establish reasonable procedures for efficient resolution, which may include bellwether proceedings, staged proceedings, batching, mediation, or other procedures designed to reduce unnecessary cost and duplication.

Unless otherwise required by applicable law, the arbitrator or arbitration administrator may stay non-bellwether or later-filed coordinated proceedings while representative bellwether proceedings are resolved.

The filing of coordinated demands shall not be deemed consent to class arbitration, collective arbitration, representative arbitration, mass arbitration, consolidation, or any proceeding other than individual arbitration.

If any portion of this Section is found unenforceable, that portion shall be severed and the remainder shall remain in full force and effect.

If the Class Action Waiver is found unenforceable as to a particular claim or request for relief, then that claim or request for relief shall proceed in a court of competent jurisdiction and not in arbitration, but only after arbitration of all claims and requests for relief that remain subject to arbitration, unless applicable law requires otherwise.

If the agreement to arbitrate is found unenforceable in its entirety, the Class Action Waiver shall remain in effect to the fullest extent permitted by law.

This Agreement will be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-law rules, except to the extent the non-waivable laws of another jurisdiction apply.

Unless stated otherwise in the Arbitration Agreement, you agree that if there's ever a disagreement about the Services that is not subject to arbitration, it will be handled in the state or federal courts located in New Castle County, Delaware, and you irrevocably agree to handle disputes in those courts.

YGL reserves the right, in its sole discretion, to suspend or terminate your account and/or remove any property information or other content for any reason, including violation of this Agreement or applicable law, without prior notice. Upon termination, YGL may delete your data in accordance with its data-retention policy and is not required to maintain or provide access thereafter.

YGL may retain, store, archive, delete, restrict, anonymize, aggregate, or otherwise process account data, User Data, communications, documents, records, logs, billing information, usage information, security records, support records, and other information associated with the Services in accordance with YGL’s data-retention practices, legal obligations, operational needs, backup procedures, security requirements, accounting requirements, dispute-resolution needs, fraud-prevention needs, compliance obligations, third-party provider requirements, and this Agreement.

YGL is not required to retain, preserve, restore, export, return, or provide access to any account data, User Data, listing information, documents, applications, leases, forms, disclosures, signatures, audit trails, credit-related materials, background-check materials, communications, showing records, access instructions, billing records, logs, files, or other information after account cancellation, expiration, suspension, or termination, except as expressly stated in writing by YGL or required by applicable law.

You are solely responsible for exporting, downloading, copying, preserving, and maintaining any account data, User Data, listing information, documents, applications, leases, forms, disclosures, signatures, audit trails, reports, communications, showing records, access instructions, billing records, or other materials that you need for legal, regulatory, business, accounting, tax, compliance, recordkeeping, dispute-resolution, or operational purposes.

Deletion or removal of data from active systems may not result in immediate deletion from backups, archives, logs, cached systems, audit records, security systems, disaster-recovery systems, third-party provider systems, or other retained records. YGL may retain backup, archival, log, security, compliance, billing, legal, or operational copies for as long as YGL determines reasonably necessary or as required or permitted by law.

Account cancellation, expiration, suspension, or termination does not require YGL to delete information that YGL retains for legal, regulatory, accounting, tax, billing, security, fraud-prevention, backup, archival, dispute-resolution, enforcement, compliance, operational, or legitimate business purposes. YGL may also retain de-identified or aggregated information as permitted by this Agreement and applicable law.

YGL does not guarantee that any export, backup, download, copy, archive, audit trail, document, envelope, report, communication, record, or file will be complete, legally sufficient, admissible, restorable, available, or suitable for any particular purpose. You remain responsible for reviewing, verifying, and preserving any records you need before cancellation, expiration, suspension, termination, deletion, or loss of access.

Entire Agreement. This Agreement, together with any terms, policies, disclosures, consents, authorizations, order forms, invoices, account settings, feature-specific terms, API agreements, or other YGL terms incorporated by reference or accepted in connection with the Services, constitutes the entire agreement between you and YGL regarding the Services and supersedes all prior or contemporaneous understandings, communications, proposals, representations, or agreements between you and YGL relating to the Services. Third-party provider terms may apply to your use of third-party services, integrations, tools, reports, payment services, credit-reporting services, background-check services, electronic-signature services, MLS data, or other third-party products or services made available through or in connection with the Services, but those terms do not create obligations for YGL except to the extent expressly stated by YGL in this Agreement or another written agreement.

Order of Precedence. If there is a conflict between this Agreement and any separate YGL agreement, feature-specific term, consent, authorization, disclosure, notice, certification, payment term, refund term, arbitration term, class action waiver, or other YGL requirement applicable to a specific feature, transaction, integration, or service, the more specific terms shall control with respect to that feature, transaction, integration, or service.

With respect to a Limited Individual User’s access to or use of a tenant-facing, applicant-facing, guarantor-facing, occupant-facing, showing, document, payment, credit-reporting, screening, electronic-signature, SMS, privacy, communication, or transaction-specific feature, the separate terms, disclosures, authorizations, consents, payment terms, refund terms, arbitration terms, class action waiver, governing-law provision, venue provision, or transaction-specific agreement accepted by that Limited Individual User control over this Agreement to the extent they address that Limited Individual User’s rights, obligations, dispute resolution, payment, refund rights, authorization, consent, or use of that feature.

The API Agreement controls with respect to API use. The Privacy Policy governs YGL’s handling of personal information, except where a more specific consent, disclosure, authorization, or feature-specific term applies. Third-party provider terms control the relationship between you and the applicable third-party provider to the extent those terms apply to your use of that provider’s services, but do not override this Agreement with respect to your obligations to YGL or YGL’s rights, protections, disclaimers, limitations, and remedies, unless YGL expressly agrees otherwise in writing.

Severability. If any provision of this Agreement is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect, except as otherwise expressly provided in the Arbitration; Class Action Waiver section.

No Waiver. YGL’s failure or delay in exercising any right, remedy, power, or privilege under this Agreement does not constitute a waiver of that right, remedy, power, or privilege. Any waiver must be in writing and signed by YGL to be effective. A waiver of any breach or default does not constitute a waiver of any other breach or default.

Assignment. You may not assign, transfer, delegate, or sublicense this Agreement or any rights or obligations under this Agreement without YGL’s prior written consent. Any attempted assignment, transfer, delegation, or sublicense in violation of this Section is void. YGL may assign, transfer, delegate, or sublicense this Agreement, in whole or in part, without your consent, including in connection with a merger, acquisition, corporate reorganization, sale of assets, financing, change of control, or transfer of the Services or related business operations.

Notices. YGL may provide notices to you by email, in-platform notice, account dashboard notice, posting through the Services, posting on the YGL website, invoice notice, billing page notice, or other reasonable method. Notices sent to you are deemed given when sent, posted, or made available through the Services. You are responsible for maintaining accurate contact information in your account. Except where another notice method is expressly required by this Agreement, legal notices to YGL must be sent to legal@yougotlistings.com and to any additional address or notice method YGL may designate through the Services or on its website.

Force Majeure. YGL is not liable for any delay, failure, interruption, outage, data loss, delivery failure, communication failure, or inability to perform resulting from events beyond YGL’s reasonable control, including acts of God, natural disasters, severe weather, fire, flood, epidemic, pandemic, war, terrorism, civil unrest, labor disputes, governmental action, utility failures, internet or telecommunications failures, hosting-provider issues, third-party service failures, MLS or listing-source failures, payment-processor failures, cyberattacks, security incidents, denial-of-service attacks, or other events outside YGL’s reasonable control.

No Third-Party Beneficiaries. Except as expressly stated in this Agreement, this Agreement does not create any third-party beneficiary rights in any person or entity that is not a party to this Agreement. For clarity, YGL Related Parties may enforce protections expressly provided to them under this Agreement.

Relationship of the Parties. Nothing in this Agreement creates any partnership, joint venture, agency, fiduciary, employment, franchise, brokerage, representation, referral, compensation, commission, fee-sharing, landlord-tenant, property-management, or other special relationship between you and YGL. You and YGL are independent contracting parties.

Headings. Section titles and headings are provided for convenience only and do not affect the interpretation of this Agreement.

Electronic Acceptance. Your electronic acceptance of this Agreement, creation of an account, use of the Services, continued use after notice of updated terms, or other electronic indication of assent has the same legal effect as a handwritten signature to the fullest extent permitted by law.

Survival. Any provisions that by their nature should survive termination shall survive termination of this Agreement and your use of the Services, including provisions relating to billing, unpaid fees, billing corrections, taxes, collection costs, User Data licenses, reporting and analytics, YGL Data restrictions, intellectual property rights, disclaimers, limitation of liability, indemnification, arbitration, class action waiver, governing law, jurisdiction, notices, no waiver, assignment, and any other provisions necessary to interpret or enforce this Agreement.